keluartjalur Posted July 2, 2019 Share Posted July 2, 2019 i just bough my corsair harpoon wireless for like 2 month ago when this mice release, there is no problem with my mice till 2 days ago, my mice accidentally not detected on my laptop even via wire, bluetooth and 2.4 dongle, my mice still on when i connect a cables, still on when i switch to dongle or bluetooth mode but not detected, i try on another pc/ laptop but nothing happen, i assume my mice firmware was stuck, i wanna hard reset this mice but i didn't know ho to do it, does anyone got this problem ? please help me to solve it.:biggrin: PS: i let my mice on for 2 days till battery runs out hoping mice reset itself when its empty lol Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted July 3, 2019 Corsair Employee Share Posted July 3, 2019 Please make a support ticket for the issue. Unfortunately the Harpoon Wireless does not have a way to do a hard reset. Link to comment Share on other sites More sharing options...
Thebluemoon Posted October 30, 2019 Share Posted October 30, 2019 same exact problem. A month and a half after buying too. I didn't find an answer yet Link to comment Share on other sites More sharing options...
Douniz Posted November 1, 2019 Share Posted November 1, 2019 similar issue here too, harpoon dongle not detected anymore (same for K57) still working with the usb cable though Link to comment Share on other sites More sharing options...
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