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percl 09-16-2009 01:36 PM

800D window scratched
Got my case about 2 days ago with ( DPD ) and the lateral window is scratched ( probably from the shipping ) is there any way to get a replacement for that ?

Thank You

Dallanar 09-18-2009 08:27 AM

Contact them Direct
I would either fill out an RMA or email customer support directly. I know Ram Guy would be interested in pics and when I emailed CS directly, they got right back to me and shiped the screws I needed, now just waiting on the mail.

RAM GUY 09-18-2009 11:48 AM

Please send an email to and put "800D" in the subject line. Give us a brief description of what needs to be replaced, and include your shipping and contact information. I am not exactly sure what the ETA is on replacement parts, but if you would like to get an accurate estimate, I would suggest contacting our Customer Service directly at 888-222-4346 and dial "0", (510) 657-8747 or email

percl 09-18-2009 06:20 PM

Thank You i have done that ! :)

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