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-   -   Corsair Dominator Platinum RGB LED issue (https://forum.corsair.com/forums/showthread.php?t=191209)

Kneebasher 02-14-2020 11:30 PM

Same thing here, 1 LED is the wrong color. This just started recently, it wasn't doing it when I first installed them.
CMT64GX4M4Z3600C16

BanHamAR 02-21-2020 05:53 AM

Same issue here.

Funny thing is, with software we could manually color correct certain off color LEDs. Kind of like a offset to color balance the LEDs consistency. It's already basically a small LED Video Display in a sense. Would love to have this feature in iCUE. It would potentially fix all our problems.

RK00 02-28-2020 04:07 PM

An update on the led issue from my side.

After four weeks i had four leds with the wrong color spread over two modules. Changed them for a new set under rma. For now all the leds are working as they should.

Kneebasher 02-28-2020 04:59 PM

Thanks for the update, I was hoping it was something that might be fixed with a software/firmware update at some point but if they are accepting an RMA on it there must be some kind of hardware issue. Guess I will go ahead and start the process...

CeeKay 03-05-2020 08:15 PM

Quote:

Originally Posted by RK00 (Post 1034347)
I'm having the same issue here
(CMT32GX4M4C3200C16)

Quote:

Originally Posted by CeeKay (Post 1034700)
+1

iCUE (c) Corsair v3.25.60

There has now been an iCUE (c) Corsair v3.26.95 (03.03.2020) Update. But the problem is still there.

Danelite86 03-05-2020 11:47 PM

iCUE v3.26.95 has nothing to do with RAM. but the LED bug is being looked at.

CeeKay 03-09-2020 11:57 AM

Quote:

Originally Posted by Danelite86 (Post 1036984)
iCUE v3.26.95 has nothing to do with RAM. but the LED bug is being looked at.

With the penultimate iCue software v3.25.60 a firmware update v1.02.23 for the RAM was published. Since then the problem has been with me.

Buzzword 03-10-2020 05:41 PM

Must be a problem with CMT32GX4M4Z3200C16, Iím running CMT64GX4M4Z3600C18 with latest icue 3.26.95 and latest memory firmware 1.02.23 and do not have the issue.

Danelite86 03-11-2020 04:44 PM

the RAM update V.1.03.26 did not fix it 100% but its better it seem to be. the way I got it better is to have all the lights off under instant lighting then I had off the (enable full software control) then do the update.

CeeKay 03-11-2020 08:50 PM

Quote:

Originally Posted by Danelite86 (Post 1037533)
the RAM update V.1.03.26 did not fix it 100% but its better it seem to be. the way I got it better is to have all the lights off under instant lighting then I had off the (enable full software control) then do the update.

The new Firmware v1.02.23 --> v1.03.26 unfortunately did not result in any improvement. The problem remains unchanged.

Danelite86 03-11-2020 11:35 PM

Quote:

Originally Posted by CeeKay (Post 1037543)
The new Firmware v1.02.23 --> v1.03.26 unfortunately did not result in any improvement. The problem remains unchanged.

it did not fix it. but I did the a change a little but it don't stay so its back the way it was.

CeeKay 03-20-2020 06:43 PM

I got two new Corsair modules and the problem doesn't exist anymore.

old Lotcode 1920040464 with issue
new Lotcode 200900057

Asmodeus115 06-23-2020 07:01 PM

I'm having the same issue.
(CMT16GX4M2Z3200C16)


24.06.2020 Update:

It's funny, yesterday i posted my comment.
Today everthing is working.
I'm Happy. :D

Necro Francis 07-06-2020 06:05 AM

2 Attachment(s)
exactly the same issue here
there is one LED in wrong color

d-Z1R3 07-10-2020 11:34 AM

i've had two sets of dom plats now and nothing but issues...last set i have 3 blown leds and now the replacement set has one white led that is a yellow...so annoying as i have to rma it and have to find another set of a ram, thinking about changing to non rgb ram but love the look of my dom plats...


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