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keluartjalur 07-01-2019 10:55 PM

Harpoon Wireless RGB | my harpoon not detected
i just bough my corsair harpoon wireless for like 2 month ago when this mice release, there is no problem with my mice till 2 days ago, my mice accidentally not detected on my laptop even via wire, bluetooth and 2.4 dongle, my mice still on when i connect a cables, still on when i switch to dongle or bluetooth mode but not detected, i try on another pc/ laptop but nothing happen, i assume my mice firmware was stuck, i wanna hard reset this mice but i didn't know ho to do it,

does anyone got this problem ? please help me to solve it.:biggrin:
PS: i let my mice on for 2 days till battery runs out hoping mice reset itself when its empty lol

Corsair Hotpot 07-03-2019 12:55 PM

Please make a support ticket for the issue. Unfortunately the Harpoon Wireless does not have a way to do a hard reset.

Thebluemoon 10-30-2019 12:59 AM

same exact problem. A month and a half after buying too. I didn't find an answer yet

Douniz 11-01-2019 01:46 PM

similar issue here too, harpoon dongle not detected anymore (same for K57)
still working with the usb cable though

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