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Pablo Paramio

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  1. Thanks for the reply, I have tried this, however I am having trouble in step 2 since they don't turn on at all. I have already opened a ticket but it is my third day without a reply. The reason I am seeking out help over here is because I know from past troubleshooting experiences that I don't get answered very often there. Once again, thanks for the reply.
  2. I have recently updated icue to v4 and found that my void elite weren't updated. When I pressed update nothing really happened. I don't know if it even updated it correctly. The thing is that now they don't even turn on at all. Not a single led turns on whenever I press the button. I have tried the repairing method with the dongle and still nothing. It's like they are dead. Battery was over 50% when I updated them so I don't think that's the issue. Thanks in advance, any type of help is greatly appreciated.
  3. Yes, I have de-installed and reinstalled the latest version multiple times. I have just done it and I had rgb, but when I restarted the pc it went back to red. I don't understand what you mean by forcing software. Thanks for answering.
  4. I have recently bough this keyboard and installed the latest version of icue. When I turn on the pc, the keyboard is set to the default layout (Everything red except WASD and arrow keys). When I open up iCUE, it starts the raimbow for a few seconds and then it stays completely red. Instant lighting is disabled and iCUE DOES recognize it as RGB, but no matter what setting I put, it just stays red. Please help. Thanks in advanced.
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