Dark Autumn

It's been a whole month now and still not a single answer from any admin? What kind of client support is this? I want to solve this problem!

Hello! Out of nowhere my keyboard started to show multiple strange and annoying problems. This is really weird as the keyboard is brand-new. What's happening? Problem number 1: After a while, the caps/num/scroll lock lights stop lighting up although the keys and the functions are working normally. Problem number 2: Sometimes the lights freeze randomly. Problem number 3: If I exit iCUE and open it again, the keyboard will not show up at all. Sometimes it does, and when it does, it appears with a warning sign. Problem number 4: Sometimes the keyboard goes crazy. It is like super slow, I press for example caps lock, the light will light up several seconds later and if I try to type anything it will also appear several seconds later and the letters will keep repeating until I press another key. Like "thissssssssssss", "s" will keep repeating until I press another key or "S" again. I have to wait a lot of time for it to come back to normal or unplug the keyboard. Unplugging the keyboard, exiting iCUE and opening it again fixes the problems but I don't want to do it everytime a problem occurs because it's just SO annoying. I tried updating windows, changing USB ports, updating iCUE, updating firmware, resetting the keyboard, update USB drivers and I still have these problems. I just don't know what to do anymore... I really need help with this, guys. This is my second Strafe keyboard with problems and my warranty just ended, I got this new one around November 2018 and I don't think I can RMA it. :( Do you get a new 2-year warranty when Corsair gives you a new product after RMA?