Fufuu

Hello, I received today a new XD5 from advanced RMA: now it's working like a charm. I can see RPM in iCUE and I can change the pump speed with performance curve :)

Dear Corsair, Have you got people in your support service ? I asked a question for the pump issue on 06/27/19 (look at the screenshot). Nobody answered. Do you care about your customers ?

I opened a case for that. I just resolved the issue with my USB header. I connected the CoPro to another USB 2.0 port on the motherboard => Success !!! Now I just have the pump issue.

This evening I tried to plug it on the motherboard again. This time, the motherboard also doesn't show me RPM. But the motherboard change the pump speed in function of CPU temperature. It's really strange ...

Yes I tried on all fan ports. When I set on Auto the pump stop to run. When I set to 4-Pin, I have 0RPM even though the pump is running.

Hello, I tried to force the firmware update => no success When I plug the XD5 on motherboard, I can change the speed. I think these guys have the same issue than I: I opened a ticket yesterday, I think there is a bug in CoPro or iCUE.

Hello guys, Regarding the pump, I plugged it on the moterboard and I had information about RPM. I tried every single port on the CoPro and it didn't work in any of the ports. Regarding the power supply, disable the windows fast boot didn't resolve my issue :)

Hello, I'll try to disable Windows Fast Boot but the fast boot on motherboard is already disabled. Regarding the pump, I tried all combination: Auto, 3-Pin, 4-Pin. In Auto and 3-Pin, the fan channel is not shown and the pump runs slowly. In 4-pin, the pump runs at the maximum speed and iCUE indicates me 0 RPM even after choosing the Hydro X pump profile. Thank you !

Hello, I just finished to implement a full Corsair Hydro X watercooling system. I have two issues with my Commander Pro: - I plugged the Corsair XD5 to the CoPro on fan port 6 (temperature cable on port 1). The pump is not detected in iCUE, only 5 fans are shown (my 5 LL120). The 6th fan port is not displayed and the pump run really slowly. - The USB header on CoPro seems to not work: I plugged my power supply (HX1200i) on CoPro and it is not detected in iCUE. If I plug the power supply USB cable on motherboard, its work. Could you help me please with my issues ? Thanks.