suran

Yes, the device is present in device manager with the name: CORSAIR VIRTUOSO SE Wireless Gaming Headset. The problem with VIRTUSOSO SE(1), VIRTUSOSO SE(1)(1), VIRTUSOSO SE(1)(1)(1) is only present in icue software The dongle is lightening up when it's inserted in my Laptop USB port. First it's red and after a couple of seconds it's become white. But If I move about 15 foot (more than 4 meters) away from my laptop I loose the sound on my headphones and the dongle start blinking red. Have to get closer to get sound again. After getting sound back sometimes the dongle continue to flash red, sometimes it's come back to white. The major issue is battery life, I get only 1 hour, the headphones are NEW! They was performing ok, regarding battery life, before the last update. After they become discharged(red light on the headphones + voice telling that to me) I fully charge them in less then 30 minutes. I only charged them trough my laptop usb port, never used any other method and yes with the original usb cable only.

Two months ago I bought the Corsair Virtuoso RGB Wireless SE and it was working fine at the beginning. Some issues where present like: - dongle blinking in red, but headset was working fine - multiple VIRTUOSO SE (1), VIRTUOSO SE (1)(1), VIRTUOSO SE (1)(1)(1) devices present in icue After few updates on the icue software and a firmware update to my headset/dongle I still have those issues but more appeared. - when dongle starts blink in red the headset is not working anymore. This happen when I am more than 3-4 meters (9-13 foot) away from my pc/dongle - When I am playing Doom Eternal, sound starts cracking sometimes, in the middle of the game, not immediately, have to switch to usb and back to wireless - Similar cracking appear sometimes when start using headphones from standby, have to switch to usb and back to wireless after the last icue update I have one more problem: - Battery empty after 1 hour of use, before I was able to play a game for 3-4 hours, then listen to music and watching to youtube with just 1 charge a day or every two days. Now If i take a full charged headset after an hour it will be empty. what to do? someone have the same issues? Wait for a new firmware update? A new icue software? Ask amazon for a replacment?