zlatimir.valkov

Hey dudes, Has anyone succeeded in charging their Dark Core SE with other Qi charger than their mat one? I have an ESR Qi charger and it won't charge my mouse. Does anyone know any particular reason for that?

Hey dude, Had the exact same problem with my Dark Core, only it timed out every 60 seconds, very, VERY frustrating... I established that this **** happens sometimes after charging the mouse with the cable. Couldn't identify an exact pattern, unfortunately... You can fix this by uninstalling (NOT repairing, uninstalling) the iCUE software WITH deleting the profiles (there is a checkbox for that during uninstall) and then installing it again. I somehow managed to prevent this from happening for myself, not sure exactly how, but here are some things I started doing: - Stopped playing around with the iCUE profiles. Unfortunately, I think that doing so is the reason for the malfunction; - I started recharging the device overnight while it is turned off. I am pretty sure that one time the issue happened to me after plugging in the cable and using the mouse. Corsair have decided to make the iCUE too complicated, the mouse seems like it loads different profiles when on dongle, bluetooth and wired, crazy ****... - Lowered the device and dongle polling rates. The device's one you can alter when the mouse is connected with the cable. Hope this helps dude, share results. Cheers!

Hello Corsair Community, I am glad that this threat is not yet closed! Seems like this issue is happening to me every once in a while, and as far as I figured, something goes wrong when I charge my mouse with the cable. After I do so, not sure if every time, when I unplug it it starts timing out every 60 seconds! So every time I have to uninstall iCUE and the profiles it had stored and reinstall it, which fixes the issue, but only temporarily! Any idea what is going on? Maybe there is some mix up with the profiles, the ones on the device compared to the ones in iCUE? Some proof of that is that right now, when I plug the cable in, although the DPI and cursor speed settings remain the same, the mouse becomes faster when on cable, compared to when on dongle. Why should it be so complicated... Help, please! I'd appreciate help from Corsair personnel as well! Thanks,

OK, seems like I fixed it. Since I was playing around with the profiles in iCUE (I deleted the default ones and created a custom one etc.) I must have bugged something. I first tried repairing iCUE - did not work. Then I thought I'd uninstall it WITH DELETING THE PROFILES INFO - the mouse reverted to a default profile (not the one I had created) and it worked, no timeouts. Then I installed it again and it now still works. I have not yet tried creating custom profiles, though, hopefully it will work when I do! This topic can be closed, thanks Corsair Community!

OK, I think I have an issue with this as well... When I open the device settings connected via the dongle, I only see the "Dongle Polling Rate" setting, the device setting is grayed out. When I try to set the setting, I choose the lowest setting from the dropdown and there is no Apply button or anything, so when go somewhere else in iCUE and come back to device settings, the field is empty, like I never chose the lowest polling rate setting. And it is like that regardless of the setting I chose. When I connect the mouse with the cable I then have the "Device Polling Rate" active and the dongle one disabled. There I have chosen the lowest rate, 8 msecs. Still, as soon as I unplug the mouse and it goes through the dongle or Bluetooth, it starts timing out again...

Hello Everyone, I need help with my Corsair Dark Core SE mouse I recently purchased. When the mouse is in wireless mode, no cable plugged in, regardless if it is in Bluetooth or 2.4GHz, when I leave it idle for 60 seconds (don't move or click the mouse) it turns off every 60 seconds (timed). Then I need to move it around a bit for it to power on again, and then wait another couple seconds for the profile to kick in. I wouldn't have imagined that this would bother me that much, but I type a lot and it gets really annoying having to waste few seconds every time when I go from typing to using the mouse. I am way more willing for the battery to drain faster than to be dealing with this annoyance. Here are some things I already tried: -iCUE - Power Saving and Sleep modes are not enabled. Tried all polling settings; - Tried various USB ports - same thing, times out every 60 seconds; - Turned off the Win 10 USB selective mode; - Firmware and iCUE are the latest versions. I tried force updating the firmware - still no luck; When the cable is plugged in the problem is gone, but I don't want to have spent a bag of money for a mouse to use it with the cable. I am using it on a DELL Latitude 7490 laptop with Win 10 Ent. Please help!