mantiss

I installed iCue v5 via app update from v4.3.6. While the post install pop-up indicated that installation was successful, iCue does not start up--even after attempting to repair via Settings->Installed Apps. The Event Viewer reveals an issue with the 'EqualizerPresetsManager.dll' module (see below). I deleted the module and re-ran the iCue repair via Settings->Installed Apps, but to no avail--the repair replaced the module, which still produces the same error message. Please help. Event Viewer log: - System - Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2023-07-20T18:11:14.5275333Z EventRecordID 870545 Correlation - Execution [ ProcessID] 50376 [ ThreadID] 58720 Channel Application Computer <My computer name> - Security [ UserID] S-1-5-21-3844680586-1594983720-3414285022-1001 - EventData AppName iCUE.exe AppVersion 5.3.102.0 AppTimeStamp 647854bf ModuleName EqualizerPresetsManager.dll ModuleVersion 5.3.102.0 ModuleTimeStamp 64785468 ExceptionCode c0000005 FaultingOffset 00000000000057e2 ProcessId 0xeba4 ProcessCreationTime 0x1d9bb358ecea4c8 AppPath C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe ModulePath C:\Program Files\Corsair\Corsair iCUE5 Software\modules\EqualizerPresetsManager.dll IntegratorReportId 37cc034d-7be6-406d-9ee9-e52cd14e2c17 PackageFullName PackageRelativeAppId --------------------------------------------------- My Device Specs: Device name <My computer name> Processor 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz 3.50 GHz Installed RAM 64.0 GB (63.8 GB usable) System type 64-bit operating system, x64-based processor BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product PRIME Z590-A BaseBoard Version Rev 1.xx Adapter Description NVIDIA GeForce GTX 980 Ti Adapter RAM (1,048,576) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll Driver Version 31.0.15.2824 --------------------------------------------------- Windows Specs: Edition Windows 11 Enterprise Version 23H2 Installed on ‎5/‎15/‎2022 OS build 22631.2048 Experience Windows Feature Experience Pack 1000.22658.1000.0

The quick repair worked. Thanks a bunch.

Thanks for your reply C-Attack. I just wanted to mention also that the existing saved profile switching assignment seems to only work with the former mouse (i.e. M65 RGB Elite) for pre-existing assignments to an existing profile; but If I re-assign the same saved profile switching option (even to the same key selection) in the same existing profile to the Elite, the switching will no longer function. I checked and it is missing for the KB as well. I tried rebooting the PC and removing/restarting iCue and Corsair services, but to no avail! I will try to re-install iCue after backing up the current settings--but I am not holding my breath.

When attempting to add new, or update an existing, device's (e.g. M65 RGB Ultra) Profile to include Profile Switching, I noticed that the Profile Switching section is missing entirely when you click on 'Profile Switching' option in the 'Assignment Type' section.

Sigh! That's disappointing. I guess I thought the export/import process would be smart enough to figure out how to apply key assignments at the very least--given the XML-like structure of the .cueprofile file. The lighting itself is not an issue as the system profiles sync up automagically. Thanks you c-attack.

My current M65 RGB Elite mouse broke so I bought a M65 RGB Ultra mouse to replace it. But for the life of me I cannot get to export/import option to work. The system just keeps importing into new profile folder and not into the mouse for whose profile I have selected. Please help.

In the latest iCue (version 4.13.223 at the time of this writing), I wish there should be a way to add new devices to all existing 'Lighting Links' at the click of a button (or automatically) without having to delete and re-add to each and every profile--of which I have many. This is very annoying since I just got through several profiles after adding two more Corsair Vengeance memory cards; and then recently bought three more SP 120 RGB fans, requiring using the included Lighting Node Core module, and have to go through similar process all over again. At the very least I wish there was an option to choose an "existing lighting link" in the devices 'Lighting Link' drop down menu under 'Lighting Effects'.

In the latest iCue (version 4.13.223 at the time of this writing), I wish there should be a way to add new devices to all existing 'Lighting Links' at the click of a button (or automatically) without having to delete and re-add to each and every profile--of which I have many. This is very annoying since I just got through several profiles after adding two more Corsair Vengeance memory cards; and then recently bought three more SP 120 RGB fans, requiring using the included Lighting Node Core module, and have to go through similar process all over again. At the very least I wish there was an option to choose an "existing lighting link" in the devices 'Lighting Link' drop down menu under 'Lighting Effects'.

:idea: Okay, I got to work using a workaround solution (as this is a problem between iCue and Win 10): 1. In the 'Settings' | 'iCue Settings' | 'General' tab... deselect/un-check the "Start on system startup" option. 2. Restart Windows 3. Wait for all background apps to start--for good measure 4. Start iCue manually. Your macros should now work. I can't remember the exact issue between Windows 10 and latest iCue versions; but this solution works for me. Just have to remember to start iCue manually.

SIGH! I finally getting it to work last fall. And suddenly, for no reason, last week my K95 RGB Platinum keyboard stopped being recognized. So, I gave the latest update a chance (v3.31.81). Big mistake! Now, although my keyboard is now recognized, I'm back to ground zero with the 'Action' macros bound to my M65 RGB Elite mouse no longer working again. Makes playing TF2 extremely difficult as I am tuned to being able to quickly change weapons.