Hello,
My ironclaw has stopped working in wireless mode (works fine when wired in). If I run the pairing option then it says its paired successfully but if I disconnect the mouse it then doesnt work. The lights are on but icue has a red symbol on the wireless dongle. Its also not receiving the correct sensitivity and profile colours for its leds.
I've tried the dark core reset (hold the side buttons when tuirning on) and the wireless reset (hold left and right mouse buttons when turning on). I've tried clearing the mouses internal memory. I've updated to the latest icue, the latest dongle firmware and the latest mouse firmware. Nothing has worked.
Has anyone got any other suggestions?
Cheers
Paul