fellhawk

To close this out, I just installed a new CoPro from Amazon and everything works beautifully! The fans immediately started spinning after I turned my computer on, and are now set up in iCue. The Performance tab stays there and I see about 3.36 V on the 3.3 rail. The old CoPro is still within the Amazon return window and I'll send it back tomorrow. Thanks for all of your help!

No luck yet- I tried hooking the CoPro up to another PSU I had and nothing turned on, so that is odd but I don't think it's the CoPro's fault? One thing I noticed on the CoPro's SATA connector is that the tab is broken off. I don't see any electrical wires on that part- it just looks like plastic came off- but perhaps that's causing an issue?

The PSU is a Seasonic SnowSilent 650 Platinum. I'll try with various SATA cable combinations. I've already tried it on 2 different SATA cables (no adapter, direct to PSU) and no change in behavior so far.

Very strange, it isn't on a Molex adapter. So is the best action to return it still?

For 12V I see 12, sometimes 11.99 For 5V I see 5.00, sometimes 4.99 For 3.3V I see 0.24, sometimes .23 Is the 3V one underpowered and could therefore be causing the whole issue?

Yep, persistent driver is turned off and I can see the voltage readings for all 3 fans. I'll file a return with Amazon then. Thanks!

Quick correction, I meant to say the firmware of the CoPro is at 0.8.210. Instead I reported the firmware version of my keyboard. This also may answer my last question; I'm guessing that the 1b33 product ID is for the keyboard?

I noticed something potentially odd in USBDeview for the rows that I assume are the fans. There are 3 rows called "0000.0014.0000.005.000.000.000.000.000". Of those, 2 are green and are on the 3.08 firmware. Another row has the same name, but is gray and on the 2.05 firmware. Still stranger, yet another row whose Device Name is "Corsair Gaming K70 LUX RGB Keyboard" has the same product ID as the first 2 rows, 1b33, and is also on the 3.08 firmware. Are things getting mixed up? I've attached the info on the Corsair rows from USBDeview. corsair_items.txt

Confirmed it is not using an adapter, and that it shows up in USBDeview (product ID 0c10) I've also forced an update, it's on v3.08

Just completed those steps, did not fix the issue. RGB fans all light up, but no fans are spinning and there is no Performance tab.

Hi, I recently got 3 LL 120 fans but they don't spin (RGB works) and there is no Performance tab in iCue. I first had hooked them up to a Node Pro. The fans would spin and light up, but I wanted to control the fan speed so I got a Commander Pro. I then took the fan control headers off the MOBO and into the CoPro and removed the Node Pro. I also connected the RGB splitter to the CoPro, following the diagram for "Corsair RGB Fan & Commander Pro Setup" in the FAQ: http://forum.corsair.com/v3/showthread.php?t=173880 Now, the fans light up but don't spin. I've tried: - disabling HWInfo - unchecking "Corsair and Asetek support" in HWInfo settings - clean reinstalling iCue (including registry edits) - rebooting - closing iCue and restarting it There is no Performance tab in iCue, only Graphing, Lighting Setup, and Lighting Channel 1. Would appreciate help on what to do. I've attached the system info and log output. Thanks! Logs.zip