MilpitasMetiche

My ASUS UEFI/Bios is up to date. My K95 white backlight is plugged into a USB 3.0 port. My M95 mouse is plugged into the K95. In the control panel of Windows 8.1 full, the devices and printers screen clearly shows the names of the keyboard and the mouse. In the device manager itself, the keyboard listing shows several "HID compliant" keyboards. I deleted all of them, unplugged the keyboard from the 3.0 ports, plugged them back in and the HID "stuff" came right back. I downloaded the K95 and M95 software and did the install process with the appropriate firmware updates. I've been reading through the forums looking for advice before posting. The individual software packages for the keyboard and the mouse both work each on their own BUT the CUE software still says no device found. I find the whole thing odd that Windows 8.1 knows the names of the devices but uses generic device drivers and that some Corsair software can find the devices and update the firmware but the CUE software is unable to do so. In reading the posts in different forums, it's clear that I'm not alone in struggling to understand what is happening. I see that Yellowbeard always returns to the 2.0 vs. 3.0 response and that the other common response is outdated drivers and bios updates. Neither of those solutions has helped my situation. What am I missing or not understanding? My system specs are entered in the forum for those who care to look.