initialfaust

i love the feel of this mouse and i haven't been having problems with the colors failing but that is probably because first thing i did was change it to solid colors. that said i have had it for three days now and the side buttons stopped working. im using it on a laptop with windows 8.1 so if there are issues with windows 10 or using it with the rgb keyboard then its not the only problem because i am using neither and its happening. i updated the firmware and set it to 500hz and it didn't change anything. i have a lot of corsair products but i bought this from best buy when the logitech mouse i had since 08 died and their return policy is what 14 days? i know these things can take time to fix but it seems like it has been a problem since they came out.