Hello everyone,
Context:
I've built my own computer 2,5 years ago. I decided a year ago to replace/upgrade the computer case and the fans to make the computer look more clean.
I decided to buy the Corsair Obsidian Series 500D RGB case which included the Commander Pro, three LL RGB Series Fans and a RGB HUB.
I installed everything like on the screenshot Below:
(I'm also using RGB Led Strips which are not shown on the picture above)
Issue:
Everything was running as supposed to: the Leds and Fans were controlled by the ICUE software and every (color/pattern) change I made in the software was immediately visible.
Until a month ago only one of the fans lights up.. Its only the LED-color functionality of the fans that is not working properly.
After I tried to replug/replace some cables I came to the conclusion that only the frist port of the Corsair RGB-Hub works (see image below).
Things I tried to fix the issue:
I replaced the RGB-hub by a new one (shown on the image above). I replaced the Corsair RGB Cable by a new one. I also noticed in this video: "https://www.youtube.com/watch?v=cWnuvJ8tPU8&t=22s"
that they are using a 3-pin connector on the LED-Hub.
Corsair send me a 2-pin connector with the fans. (see image above) Switched the LED-ports on the Corsair Pro Commander and also set the right settings in the ICUE when I changed the ports. Re-installed the whole ICUE software, made new profiles and tested a lot of different settings etc.
Not Tested:
See paragraph "Things I tried to fix the issue" Number "2.": replaced the 2-pin connector with a 3-pin connector. Does anybody know what the difference is?
Ps: the RGB functionality of the fans are not broken because I put every RBG connector to the first port of the RGB-Hub and they are all working.
I hope someone can help me. :biggrin: