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t0dddy

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  1. contact customer support, i have never had an issue with updating of firmware, on a few headsets i have had to do.. make sure your not using USB3.0 port & also force the firmware flash again, but put both headsets in bootloader mode & make sure they are charged once the update is complete
  2. plug it into the computer with the usb cable provided if possible.. then go into device manager & if it detected as Avnera AV6302 then it means it is in bootloader mode, follow this link on how to get it out of bootloader mode and be working again.. http://forum.corsair.com/v3/showthread.php?t=152196
  3. if the problem is windows 10 how can you return a fully working headset.. if windows 10 is the issue try and run the hardware troubleshooter, Open the Hardware and Devices troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter and then click Troubleshooting. click view all on the left hand side and then click Hardware and Devices. run it.. also run the power troubleshooter also, see if this fixes the issue :)
  4. i have noticed that the mixer changes levels with the sound notifications.. sometimes especially after the headset locks up when out or range.. the mixers are all changed i have to keep turning them back up.. the headset itself is amazing & the CUE not so much, once they fix these issues, it will be a solid headset but untill then i am anoyyed with it :(
  5. yeah i sometimes experiance this :/ not much but have seen it
  6. is this the rgb wireless ones or yellowjacket, or wired rgb carbon/black ones.. be sure to plug in back usb port, be sure to install software as admin, & also be sure to set the device in sound properties, you right click sound bottom right in taskbar then click playback devices>right click on void headset and set default comunnications & also click default device, both VOID :) lemme know how you get on dude, also does the headset beep and stuff as it should.? P.S i think it may be windows 10 tbh.. windows update bricked my machine, went back to windows 8.1 :)
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