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c-attack last won the day on April 8
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iCUE Link h150i fans and pump not detected.
c-attack replied to CptCoral's topic in Build Hardware Troubleshooting
Go ahead and start a Support Ticket. There's no way for any of us to be sure about the cause of the problem. However, over the 9 months this product has been live, nearly all issues of this type have been user install errors or a bad cable. You've tried a different hub, you do have some functionality with it, but it's not picking up all the devices. It's not going to be some type of unique software error that only affects you. All I can recommend is looking at a lot of online videos to see how they have connected things. -
Unexplained problem with new Corsair AR120 RGB fans
c-attack replied to David54321's topic in Build Hardware Troubleshooting
I don't know why Asus hide this. It is in the "Advanced BIOS (F7) -> Monitoring. You go down to the specific fan header (CHA_1 or whatever) and there are some "spin up/down or hysteresis" delays. This makes the fan wait those 12 seconds after a temp change before it reacts to a change in speed. Nothing in the case is so sensitive it can overheat in 12 seconds without a massive fan speed increase. The one theoretical exception is if you run a small CPU air cooler. However, when connected to CPU FAN and OPT as you would, those specific headers have different delays (max of 8 seconds) and will ignore your directions if the CPU temp changes rapidly enough or breaks the temp limit. These 12 sec delays on the CHA fan headers will keep the case fans from spiking with a program load and keep them at baseline speeds for longer. Setting it up in the BIOS can be tricky. If you plan to reinstall Armory Crate, the Spin Up/Down delays in Armory Crate are much easier to apply and pretty visible. You can do it easily from there. I don't have a lot of love for it and if you search around in this forum you'll see a lot of old posts where I recommend dropping it, especially when you have multiple Corsair controllers to do the same job and must use CUE. You are in the opposite camp. You don't have any need for CUE with this hardware and Armory Crate and it's sub level programs AI Suite, Fan Xpert, etc. all have real value for you. It will control the fan lighting, fan speed, report data, as well as control normal MB functions. AC stays, CUE goes. This varies quite a bit based on model. Let me know what you are running for CPU and GPU and I will try to give you a range. GPUs are really all the same and they sit at case ambient temp when not loaded. Some larger, higher watt air cooled models may hover around 40C on the desktop, but the actual temp at 20 or 40C is irrelevant. Minimum voltage and watts there. No cooling needed. Most will turn off their own fans at those temps. On the high end, the last two generations of Nvidia GPUs have specific temp X = clock speed Y drop off points. You are not benchmarking the GPU, so that isn't super important up until you get near the 70-90C+ temps and those power drop offs get larger. However, the GPU's own fans do all the cooling. The case fans help get the waste heat out of the case to prevent it from being worse. You can try using your "motherboard temp" in AI Suite (or most other monitors) as a measure of case ambient temp. If you start at 27C and it now reads 40C when doing Task X, you've likely increased case temp quite a bit and could use some more fan speed. On the other hand, if the CPU is working hard but the internal temp does not increase you only need more CPU cooler fan speed -- not case fan speed. -
iCUE Link h150i fans and pump not detected.
c-attack replied to CptCoral's topic in Build Hardware Troubleshooting
Try re-running the “set up wizard” from the CUE link device page. It is supposed to happen automatically on power on, but sometimes does not. 99% of these are new setup errors or occasionally a bad link cable. If you have an extra link cable, you can try swapping it out. -
You will need the Capellix specific LCD top. The CUE Link version only works on CUE link AIOs. https://www.corsair.com/us/en/p/cpu-coolers/cw-9060056-ww/icue-elite-cpu-cooler-lcd-display-upgrade-kit-cw-9060056-ww
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iCUE Link fan lighting freezes / iCUE crash during gaming
c-attack replied to B Chap's topic in iCUE Software Troubleshooting
Someone else recently posted with a similar issues and managed to trace it back to that same program. Not something I would have guessed and it had not come up before. This is good info and hopefully we can spread the word. -
iCUE Link h150i fans and pump not detected.
c-attack replied to CptCoral's topic in Build Hardware Troubleshooting
That’s the error and a common one. You have the AIO connected twice and the fans not at all. The radiator ports are for the pump top. The fans need their own connection. Think of the radiator as a passthrough port in the chain of pump and fans. One end may come from or go to the hub, but the other port needs to connect to the fans. It needs to be hub -> radiator -> fans or hub -> fans -> radiator. The two “channels” on the hub are for separate power handling You don’t need to link them together. In theory you could put fans on one channel and the AIO on the other — two separate circuits. The software then allows you to virtually re-arrange them. See if this helps. Go down to the part about the CUE system hub installation. https://www.corsair.com/us/en/explorer/diy-builder/cpu-coolers/icue-link-h100i-h115i-h150i-h170i-rgb-aio/#p-data-block-keybw1mgsystem-hub-installationp -
iCUE Link h150i fans and pump not detected.
c-attack replied to CptCoral's topic in Build Hardware Troubleshooting
Device detection is about the USB pathway from device to motherboard. X570 boards have been notoriously difficult with this since their arrival and a lot of users need a powered internal usb hub to keep a steady voltage. However, typically when this is in play you get frequent dropouts or an inconsistent connection versus none at all. Does the CUE Link hub show in CUE? Look in the software modules section (CUE settings) and see if the AIO is listed. That will tell us if the device was ever detected at all. Do the fans show in CUE? The most common error with setting up these new Link AIOs is not routing the circuit through the radiator. -
Unexplained problem with new Corsair AR120 RGB fans
c-attack replied to David54321's topic in Build Hardware Troubleshooting
Nearly all Asus boards have auto detect PWM/DC headers. They are not infallible and can make a mistake. However, if three fans in three different headers suddenly max out inappropriately, it’s more likely a software issue and not PWM/DC detection error in three separate headers at the same time. Where this can get really entangled is Armory Crate works with the bios on a deep level and can override the bios settings and commands. If something goes wrong with AC, it can scramble the bios too. Getting Armory Crate out of your system is hard, although the full windows wipe will certainly do it. However, if AC went wonky prior to this, it may have written a bad curve to the BIOS. I would load into the bios and see what it has assigned in the EZ bios QFan section. There also are manual settings for PWM and DC in the same place. While you’re there, use any +-12 second delays you see. That will prevent the fans from cycling up and down incessantly with cpu temp. -
TerminatorAZ started following c-attack
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It is going to be covered by Amazon and/or the seller's warranty. It's fairly short in either case. Corsair used to sell their renewed products on Amazon and that was different, but I don't think that program is still in place. Corsair does sell their own renewed products ("revival") and those do come with a Corsair warranty, although usually in modified form.
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Unexplained problem with new Corsair AR120 RGB fans
c-attack replied to David54321's topic in Build Hardware Troubleshooting
Fans are not magical. Your motherboard general control software is running a control program for them. Presumably you are using it or you would not have RGB control over the strip or fans. You need to go in there and see the fan curve. You also may want to look and your full screen shot from above and see if you got a CPU temp figure in the capture. It is the most likely thing to have changed in any one moment. It's possible your motherboard software program had a moment and got stuck with all fans at maximum, but that is their software issue. You haven't identified what board and program you are using, but you don't need CUE and it is likely better you don't run it. -
Unexplained problem with new Corsair AR120 RGB fans
c-attack replied to David54321's topic in Build Hardware Troubleshooting
No, this should not happen. The power required to run a couple of 12v strips is minuscule and should have no impact on anything other than the light in the case. The AR fans are designed to be controlled for speed any lighting by your motherboard. They do not have a CUE connection and won’t show there. Any changes in fan speed control come from your motherboard. It seems like you are likely using default motherboard curves and those are usually based on cpu temp, with the sole purpose being to control the cpu air cooler. CPU temp is not a good control variable for case fans because of its extremely dynamic nature. I am not sure what other options you have, but your MB control program should have some other choices. -
Pump/Cooler not detected by Icue
c-attack replied to Player888's topic in iCUE Software Troubleshooting
Ok. Even if there is a registered pump speed, if you power on and the cpu temp starts climbing and never stops, this is a zero or low flow state and an AIO issue. Could be a blockage or the pump impeller may have broken (usually very noisy). This occurs with minimal cpu load. Sit on the desktop and you can watch the cpu temp skip toward 100. Once there, you cannot cool it down except by leaving the PC off for hours. This is in contrast to “the cpu temp is too high when doing _____” or when gaming g the gpu temp continues to increase. Those are voltage or environmental issues and can be addressed by the user. -
Is this something to worry about?
c-attack replied to owads's topic in Build Hardware Troubleshooting
Not going to see a puncture leak in the middle of the tube. Nearly all of them result from the tube getting pulled out of it's insertion point or occasionally physical damage to the radiator. It appears the sleeve is simply stretched out and that is cosmetic. However, if it is bugging you... start a Support Ticket with Corsair. See if they will send a new one or use the same option with the vendor. While this will never matter for performance, part of the price is the aesthetic value. If it fails there, that is a legitimate reason to swap it.