Skuddy

So could you tell me what happened because I am in the same boat as you're I forgot to put the RMA approval document as well

Thanks for your response I have submitted a help ticket , I read on some posts while Googling it could be a firmware issue I just hope so I just hope the LEDs have not gone defective :(

Hi guys so I have a Corsair K70 Rapidfire RGB keyboard since July 2018. a week ago I had a power outage & now when I turn on the computer red led lights on some keys is not working and when the PC boots up & iCUE software loads up those keys only display two colors only blue & green. I have Windows 10 64bit version 2004 installed , running latest ICUE software , running the latest firmware (V.3.08). I tried resetting the keyboard through the unplugging the usb cable and pressing the escape method, I uninstalled & reinstalled the ICUE software still nothing