Pratul

No update? Even with the release of iCUE in December, and performing a clean install its not working

Installed the latest release of iCUE version 3.36.125 released on 12/04/2020 post a clean installation which included deleting the setting for all users when uninstalling the earlier version. Has NOT solved the issue. Can only see the K95RGB Keyboard & MM800 mouse Pad.

The latest release of iCUE 3.35.152 has also not solved the problem. Still see only the K95 and MM800 mouse pad. Steps followed: 1. Uninstalled the earlier version of iCUE. 2. Reboot system. 3. Installed the latest version of iCUE & reboot once again.

being based out of India, I have never received a ticket number, all I receive is an acknowledgement when I log the ticket

Atleast they reached out to you, no contact with me despite opening a support ticket too. I'm now going to inform all members of the India DIY club to stop completely using Corsair products and share all these details with them including the sound being created by my machine on account of all fans running at full speed.

No Solution?

anyone from Corsair there looking into the issue?

Installed an updated release of iCUE software 3.34.170 (released on 27/10/2020). Now atleast the K95 keyboard & MM800 mouse pad are showing up in devices. However still the Commander Pro, D1000 cabinet and the fans are NOT visible

Scaling is at 100%, all drivers updated including graphics card, USB, chipset everything basis Driver Booster (free) scan

The releases 3.34.161 & 3.34.170 are broken as none of my Corsair devices are getting detected. Clean reinstall has not helped. Devices that were earlier being detected and could be managed are: 1. Corsaid 1000D 2. Corsaid K95 RGB keyboard 3. Corsair MM800 mouse pad 3. Corsair Commander Pro - 3 numbers 4. Corsair 120 mm RGB Fans - 16 numbers 5. Corsair 140mm RGB Fans - 3 numbers Even post a clean reinstall and reboot I get iCUE.exe - System Error The detailed message is "The code execution cannot proceed because Qt5Gui.dll was not found. Reinstalling the program may fix the problem"