GodHand14

I haven't tried a different PC yet. They are working properly at the moment. But I just forced an update anyway and it did update. Will update here if the problem continues to happen beyond today. Thanks.

Hi Corsair, I've had my Virtuoso RGB Wireless headphones for about a week now and I've been having some weird issues. The main problem has been that it seems like every other time I boot up my PC my headset won't connect to the wireless dongle. I turn on my PC and the dongle light flashes red. My first thought was that the battery was low so I plugged it up via USB-C to USB to my PC and there was no reaction. No lights or anything that indicated that it was charging or that it was getting power. I tried different ports on my PC, different cables, even tried plugging it into the outlet I use to charge my phone. Still nothing. What ends up happening is in iCUE I go to the headset (which shows unavailable) and I try the "USB Wireless Receiver Pairing" option about 10-15 times and eventually, by some type of magic it seems, the headset finally lights up and connects to the dongle. I'm not sure what the issue is. The first time this happened the battery was about medium life (according to the gauge in the system taskbar) and the second time I left them charging connected to my PC while I got some work done, I go to use them and the same thing happens. Only this time they connect and the battery is critical somehow. And I just went through this a third time today. Any ideas as to what could be happening? I love this headset but this is a very annoying 30 min process to go through every other time I want to use them. Thanks in advance.