Corsair Blade

Hi Electronicsguy, The K60 RGB Pro does have legends: so F1 is the Winlock, F3 is brightness down, F4 up, F5 Mute, etc. The icons are meant to represent the action the legend performs. Hope this helps.

let us know what OS you are on as well

Unfortunately, this looks characteristic of the LED's going bad over time, in case that isn't the case though, it's worth trying a soft-reset here first. This will clear the keyboard internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below: 1: Unplug the keyboard. 2: Press the Esc key 3: While holding the Esc key, plug in the keyboard. 4: Hold the key down for 10 seconds. 5: Release the key. Please give this a try and tell us if it fixes things -- if not, we'll make sure you get further assistance! Thank you.

Please go to CONTROL PANEL / HARDWARE AND SOUND / POWER OPTIONS and then click on CHANGE PLAN SETTINGS (for your current default power plan). After that click on CHANGE ADVANCED POWER SETTINGS. When new window opens, scroll down the list a bit until you hit USB SETTINGS. Click little square with plus in it, and then click another little square with plus next to USB SELECTIVE SUSPEND SETTING. Check the state of it, and make sure it's set to DISABLED. See if that makes any difference. Hope this helps.

You should create a ticket directly with Technical Support from here. Please visit https://help.corsair.com/hc/en-us/requests/new Thank you.

If a clean reinstall of iCUE does not resolve the issue, try repairing iCUE. Before repairing iCUE, delete the “Corsair composite virtual input device” driver. Open Device Manager. Select Human Interface Devices. Right-click Corsair composite virtual input device and select Uninstall device. Tick the Delete the driver software for this device checkbox, and then click Uninstall. Rerun the installation file for iCUE and select Repair. i (iCUE3) (iCUE4) Follow the instructions for repairing iCUE. Reboot your PC.

The next step here would be to perform a clean install of iCUE. Please follow the steps below: Open your computer's Control Panel. Open the Programs and Features options. Select Corsair Utility Engine in the list, and then select Uninstall. Press Window Key + R to open the Run command. Type %appdata% and press Enter. Delete any Corsair folders in the window that pops up. Return to the Run window and type %localappdata%. Delete any Corsair folders in the window that pops up. Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4. Delete any Corsair folders in that folder. Type Regedit in the Run window and then click OK. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder. Restart your computer. Download a new installer file for iCUE from Corsair.com and reinstall. If you need assistance with these steps, please let us know so we can create a ticket on your behalf. Thank you.

Just to clarify / add context for anyone else who has the issue, what exactly did you do that fixed it in your specific case? The clean install?

I'm converting this to a ticket to see if we can get some kind of resolution for you, or at least document your system config for a bug report. Check your email for a message from support soon!

Hi PEYDGE, Have you tried other USB ports to ensure it isn't a USB issue, to start? Are you plugging the ST100 directly into your motherboard's rear I/O panel?

Hi Zevian, Regarding the mouse stuttering, is this an AMD system? If so, this sounds characteristic of the AMD TPM issue that is currently known: https://www.amd.com/en/support/kb/faq/pa-410 With the audio delay issues, this sounds very much related to USB, as you report it working fine with the 3.5 audio cable. How do you have the headset plugged into your system exactly? Is it using a USB hub or passthrough of any kind?

Hi GenomeSoldier, Unfortunately, LEDs do just go bad over time. This is the most likely case here, but in case it's a configuration issue, you can try these simple steps to start: 1: Unplug the keyboard. 2: Press the Esc key 3: While holding the Esc key, plug in the keyboard. 4: Hold the key down for 10 seconds. 5: Release the key. This will reset the internal memory, which may (or may not) resolve your RGB issue but can help in a lot of cases. Please give this "soft reset" a try and see if it fixes things.

What troubleshooting steps have you already taken?

Does this happen if you shut iCUE down while playing Valorant?

Let's help you get this resolved for you! What troubleshooting steps have you taken already?