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edsyl

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  1. Thanks for checking in! I think the most straightforward solution is to ship a known good front panel as I see no way of replacing the reset switch without breaking the plastic enclosure. I did create a ticket stating the same. Thanks again. Regards Ed
  2. Yes. QA issue. We should get a panel replacement for FREE.
  3. I'm glad you found a fix. Seriously though, this is silly. Why was this not tested thoroughly BEFORE SHIPPING or introducing the product? A 2K$ build crippled by a 5 cent part. Really? Everyone that has experienced this should get a fixed front panel for FREE from Corsair. Frankly, I'm a bit miffed no one from the company has acknowledged the issue or responded. Oh well, so much for transparency and customer service. I've used many a Corsair product in the past, and this is a serious QA issue.
  4. HEY CORSAIR FOLKS....this is pretty bad to cripple a case due to a poorly designed/quality front panel!!!!!! How do we get a fix WITHOUT tearing our build apart? This is Ridiculous in the extreme!!!!!!!!!!!!!!!!!!
  5. Just an update. By chance, I was reading this month's Maximum PC and the case was reviewed by them. Near the end of the article they noted trim issues(bad QA if you want my opinion) and one of them was that the reset switch was 'stuck' and did not give the usual click. So that makes sense. If the contacts were very close due to this it could explain the intermittent issues I am having. Looking at the case I see NO way to get at it without damage to fix it, so what do I do now? Rant on: Why do case manufacturers make replacing/fixing front panel switches and USB connectors SO difficult? Rant off. Geez, all these issues and time wasted at the expense of a friggin reset switch improperly installed. Hey guys and gals, need to clean this stuff up!! Ed
  6. Quite a pain to discover this AFTER finishing my build. I was installing win10, everything was fine, rebooted to win 10, removed(after ejecting in the OS) the USB install flash drive and the computer resets. Remove the wifi USB and it resets. ANY USB plugged into the top will reset upon removal, touch the top it resets. Note that these are the USB connectors on the front near the power button. The ones on the i/o shield are OK and don't have the same issue. What a disappointment.
  7. Yes, I have had the same issue. I noticed it when I touched a USB drive or removed it the PC would reset. The reset is a cap touch I think, so it is not shielded properly or something is amiss with the case grounding. I don't know for sure, but sometimes when I touch the very top it resets!! So I don't know. May have to return it. Update: not a cap touch switch, just a 'stuck' reset button. See more details in later posts
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