Jaron780

No I haven't, I don't think its a fault with the hardware though. it seems almost like a firmware or software thing that can be fixed that way instead of wasting support time with an issue that might not even be a hardware issue. And the fact that playing a muted video on youtube fixing the static is even more proof to me that its a firmware or software thing

I sorta found a temp solution until there is a firmware patch for it or something. I found that opening a tab in the background of one of those (10 hour music videos) or whatever and muting the video but leave it playing. Somehow that makes the static go away. So a muted video that's playing on youtube in chrome somehow is making the static go away So i just leave one of those open all day (i don't have any internet bandwidth limits so i'm fine for that)

I don't think its Connection related, I've tried different usb ports, Shielded ones, 10 ft long usb cable extensions, tried it in a laptop, all have the same result. and ive tried almost directly next to the headset, so i dont think its connection related. But heres the main thing. When i play a video and audio comes through its absolutely perfect. and if i lower the volume from 100 all the way down to 1 to the point where i cant even hear it THere is no static (the static should be loud enough that i can hear it at that volume but i dont) and i stop the video after 2-3 seconds of perfect clear silence the static comes back. So i think its something with the firmware and the headset being in some sort of standby or something that causes it. TL:DR the static is ONLY active when there is NO audio being sent from the computer.

Yea i force updated it a few times and its still there. Funny enough DURING the update process the static goes away but after the update finishes it comes back. and the static is not there till a second or so AFTER the bootup sound like its perfectly quiet then the bootup sound then a second or two later the static comes back, seems like it could just be a firmware bug or something. Also another thing to note, The volume knob, does not affect the static at all. i could have the volume slider all the way down and hear the static just as clearly even if i had it max volume Also, When I play a youtube video for example i cant notice the static. and if i pause the video after like 3 seconds or so the static in the left ear comes back. So it almost seems to be connected to it being in standby/receiving no audio. So it may just be a firmware issue and not a hardware issue (i hope)

When I have the headset connected but no sounds playing i hear a slight static in the left ear only. If i play a video and pause it the static is quieter then a second or two later it gets louder and stays that way till i play the sounds/video again. I've tried different ports on the computer for the receiver. I've tried different computers all together. But its really bugging me and im not sure what to do.