Hi there,
Not sure if this is supposed to be here or in the memory section, so please move if neccessary.
I recently built a new rig. MB is an Aorus x470 gaming wifi, CPU is an AMD Rizen 7 2700x, and for ram I chose the Vengeance Pro RGB 3200mhz (2x8gb).
I got Windows installed and then installed GigaByte RGB Fusion. It was able to see and control the memory RGB (more or less - it never synced properly with the motherboard LED's during "Pulse" mode). I then installed ICue to control my Keyboard/Mouse, and it had no problems doing so. I also installed the CoolerMaster software to control the Wraith Prism cooler.
Spent the afternoon playing with different settings on different apps just for fun. But at some point - and I can't remember a specific thing I did to cause this - I noticed that one of the sticks of memory was stuck - it had it's red LED's at the top and bottom turned on, but a big dim/dark spot in the middle. Like it had been frozen midway through an animation, maybe. See here for an image: https://1drv.ms/u/s!AgGH1CTMStxDgc8IPL3jB6yR4wW9og
Now nothing can change that stick - ICue can still see it, but only the other stick's LED's can be modified.
I'm still showing 16gb and as far as I can tell, the ram itself is working fine. Just the LED's that don't work.
I uninstalled RGB Fusion and the Wraith Spire app and that didn't help. Also tried some power cycles and switching around the memory sticks, but no matter where I put it that stick stayed frozen. If anyone can offer some help, I'd really appreciate it.
Thanks!
