Enixero

I am still having this issue. Cannot remap DPI up or down without the mouse always retaining DPI up and down functions. Cannot even disable them. I tried explaining this in a ticket but Corsair takes over a week to respond to one email. I have since uninstalled every driver manually, Deleted iCUE and wiped registry of traces. Reinstalled iCUE and mouse. Still the same issue.... Bump bump bump, theres got to be a fix or someone has to do something about this...

Thinking about doing so.... The response time is absurd for any technical help.

Bump, do any admins ever post in Corsair forums on problems? Really would like a fix for this.

Bump, this DPI button issue on the split trigger needs a fix. Anyone still having these same problems? Mines still going on.

I have since been able to update my mouse finally. I had to system restore my PC to a month ago. Then reinstall iCUE and it worked, however in the process of system restore it fried my graphics drivers and I had to do a full DDU wipe of my graphics drivers and fresh install... Still having the DPI up and down issue where the split triggers retain DPI up and down functions even though I have remapped them over and over trying everything. This seriously needs a fix. Who the hell put the DPI up and down as standard keys for the split triggers to begin with.....

I'm having this same exact issue and getting Corsair to respond in a decent timely manner is a nightmare. They took over a week to message me back then told me to soft reset the mouse which did not even work. I'm having this same DPI issue with the split triggers, makes them totally useless. I'm also having an issue where my IronClaw RGB Wireless will not update and fails every single time. Have tried uninstalling iCUE several times. Erasing trace evidence of iCUE in the registry as well. Still does the same thing. Loosing hope might make a brand switch if I cant get these issues resolved.