I know I am late to the party but I wanted to shed some light on this seen as there are quite a couple people calling the sound flat and horrid. I have to agree, that the default equalizer is awful and sounds really flat. I have made a selection of three different presets for different levels of bass and clarity and thought id share them here as they make it sound like a completely different headset. Hopefully these help you guys! Pure Bass is used for listening to music where you want to amplify the bass (Need to turn up the volume for this), Balanced bass is for normal music listening and gaming, Pure clarity is for when you want to hear game sounds very clearly so like footsteps and such. Enjoy!!!!!!