waldo15

Add one more to the list of workarounds. While normally logged in Win10, update fails. Boot to safe mode, FW gets updated relatively quick, no issues at all. May want to add this as a note on the FW update button and/or remove it until there's a fix for it.

Update: After much tinkering, I decided 3.19 was too much trouble to bear so I decided to uninstall everything and re-install previous version 3.18.77. I am back to full functionality where all voice prompts work, I can enable/disable surround sound at will and equalizer presets work as intended. I would strongly recommend Corsair to fix whatever issues are messing this newest release.

Folks, So I just upgraded to the latest iCUE version (3.19.120) and I have noticed that the software no longer is able to work properly with my ST100. Here's the current status: Working I can hear audio with my stereo headsets just fine. Microphone works Not working (they worked prior to 3.19): EQ presents do not do anything. I have switched all the EQs that come with the software (FPS optimized, Bass Boost, etc.) and the audio does not change at all I no longer get audio prompts from iCUE when I turn on/off my mic, my surround sound, etc. I press the surround sound button to enable/disable it and nothing happens. I am not sure in which state my headphones are stuck, though windows reports an 8 channel audio device connected at all times troubleshooting tried so far Uninstalled software and cleaned registry Unplugged the ST100 Installed the latest iCUE version Rebooted machine Plugged in ST100. It gets detected, I get audio from it but symptoms described above persist System specs MSI Z390I Gaming edge AC Intel i7-9700K Windows 10 latest updates installed (up-to-date to Sept '19) Any idea or pointers to fix these issues is greatly appreciated