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z390e

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  1. As someone installing the Pro right now I was pleasantly suprised to see Sata power over the CPU fan header power. Threw me for a loop because I can see the two coolers are different but is a definite improvement. :biggrin:
  2. The people in that thread, I never posted in. I am using that thread as a more politically correct example of why I dont want to use iCue than linking something like this. A non politcally correct URL that paints iCUE negatively You are literally hurting this company even more with your fail try hard tech support. You've been wrong on literally every thing you posted. Why do you keep posting in my thread to get the last word about something you have been wrong about since moment 1? ffs if you actually READ THE OP you would see I tried re-installing. Starting to wonder if you work at the Verge. No one wants to use iCue. Dont take my word for it check out one of the biggest influencers on PC builds out there, and this is two months ago. https://twitter.com/jayztwocents/status/1179247065542676481?lang=en
  3. I don't have RGB ram, but the fan for the ram is RGB. I know this may be difficult when it is obvious you are angry for some reason. Thats why I said the other poster is incorrect. You can absolutely change it to two different colors for the fan for the RAM. Its not me who is coming away with the wrong idea, you are. I am not bringing up that thread, others continue to, as you just did, AGAIN. Now, do everyone a favor and stop replying to this thread because you are embarassing yourself trying to be Joe Tech Support, and you've now said about 20 things that aren't true. Meanwhile, the entire answer is identical to what I had prior to even registering here which is..."try another software". Because I definitely couldn't have done that on my own.
  4. Well, in that case I am speculating about your product manager's talk of iCue also failing to get timings from a Motherboard, just like Link is. I feel like you are oddly focused on a speculative post about a software I am not even using while ignoring the failure of the software I am using in my initial question. I am not saying I don't want to hear that or that isn't the issue. I am saying your company isn't noting any of that in its printed or website documentation. On top of that its a huge copout when other softwares can handle it no problem and they have conceivably less access. I accept the answer of "LINK just can't get it" as correct, but not good support, given how its sold. The end result is Corsair Link can't get the timings. Every other software can. But hey, keep acting like this one is on me, you know, the guy who read the instruction manual. I'll be sure to remember it when I make my next purchase(s). EDIT: BTW your post about Link is wrong as well. You can totally have two different fan colors with Link. I am doing it now on the Dominator fan. Might want to test it not sure if I have a different version than you did at the time.
  5. Just stop right there, I know exactly how to set timings. I just want to see them being displayed currently in the software. At no point have I said anything else. I was quoting the product manager "If there is a different software provided by the motherboard vendor to control DRAM, iCUE will not be able to do so because only one software can control it at a time." Link has an update date for version 4.9.9.3 | 01/28/2019 My RAM was released in December 2017. I know everyone wants to try and be helpful but Im failing to see how a program that has been updated this year isn't properly addressing RAM from well over a year prior. I was looking for a definitive answer other than "install other program" but thanks for trying to help. Maybe update thedocumentation and/or (at least) the product page, this way their customers wont be confused. Its not just Corsair, and I dont mean to single them out. MSI has MysticLight and Dragon Center or some such, Asus has you running Aura sync and then you have to use another program for fan control...as an end user I want one program managing all of these. Right now I have 3 programs on my PC, and they are working for all RGB/Fan Control just not displaying RAM timings. Small potatoes, but irks me since I have everything else working :) EDIT - I also happen to like Corsair Link sad to hear it is at end of life.
  6. So the product page is wrong? Thats really confusing since it is identical to the instruction manual. The board isn't having any issue, its not even a Corsair board. The issue is with the RAM, which is Corsair, and on the product page for the very item says LINK multiple times and never mentions iCue. Why are you even mentioning the board, its RGB works perfectly fine. I am going to try and be politically correct here but also provide some honest feedback. I feel that I really struggle to receive a straight, definitive answer from support. Your answer is to not use the product that the instruction manual, and the product page recommends, and use another, not noted product. When I did some real digging it appears that the product manager, "Corsair James" says that this is because the MOBO controls the timings of RAM and this wont work even in iCue. https://forum.corsair.com/forums/showthread.php?p=981415 My gut feeling is that this is because the Corsair software wants to control the timings and the existing motherboard software wont let it. This is odd because CPU-Z shows the timings. Maybe because it does a "read" instead of a "take ownership" and then "read". Is there something I could do on my own to verify this? I have no interest in installing iCue to fix a display problem that another software handles just fine even with your native hardware. I just dont want any more software controlling hardware.
  7. Im confused, the product page on the official Corsair site literally says to use Corsair Link. https://www.corsair.com/us/en/Categories/Products/Memory/Extreme-Performance-Memory/DOMINATOR%C2%AE-PLATINUM-ROG-Edition-32GB-%284-x-8GB%29-DDR4-DRAM-3200MHz-C16-Memory-Kit/p/CMD32GX4M4C3200C16-ROG It doesn't mention at all iCue. Everything works perfectly fine with Link while I read stories of people having issues with iCue. I just want to know why the timings aren't geting picked up correctly.
  8. What does iCue offer that Link does not?
  9. I am running Corsair Link 4.9.9.3 and it will not show the timings on my Corsair Dominator Platinum RAM. Here is a screenshot. The RAM in this case is CMD32GX4M4C3200C16-ROG running at XMP2. I've tried re-installing LINK and am not sure how to fix. Any thoughts or help is appreciated. Thanks!
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