Dave-PC

I have spoken with the local computer web stores, and we have come to the conclusion that the frimeware of the corsair H100i RGB Platium cannot handle sensor software, such as AIDA64 and CPU-Z. After I had uninstalled this software, all problems had disappeared.

In the meantime I have done some troubleshooting with regard to my Corsair H100i Platium. I started at the beginning 1. a clean installation of Windows 10 --> no problems 2. all drivers installed and updated to the newest available version --> no problems 3. all other software installed such as office, steam etc. --> no problems 4. And finally my sensor software AIDA64. --> problems! After the installation of AIDA64, my H100i RGB Palatum faltered, conects and disconects. After uninstalling AIDA64, I tried similar sensor software, such as CPU-Z and many other sensor software. I had exactly the same results with every piece of sensor software. CONCLUSION: The Corsair H100i RGB Palatum cannot work with any sensor software, with the exception of Corsair iCUE. In my case, the De Corsair H100i RGB Palatum works perfectly without sensor software. Corsair must ensure that the De Corsair H100i RGB Palatum can also work with sensor software from third parties Signed Dave.PC

Well i have the same problem. - The Corsair H100i RGB PLATINUM has flickering lighting in a frequency of approximately twice a minute, with the profiles supplied by Corsair as a self-written profile; - With a fixed color profile, for example white, the problems are identical only with a much lower frequency of the malfunction; - Sometimes the Corsair H100i RGB PLATINUM can no longer be controlled via the Corsair iCUE software after a few snaps, after restarting the computer i can controll the Corsair H100i RGB PLATINUM again; I have installed and reinstalled Corsair iCUE, also followed all instructions, this was not a solution to the problem. The frimeware of the Corsair H100i RGB PLATINUM is up to date but I have reinstalled it, this also does not solve the problem. - all USB connections have been tested and it works properly. - all other hardware I have from corsair works properly. On this forum I see that this is a longer-standing problem, and it's time for Corsair to come up with a solution. Because multiple users experience the same problems, I don't think it is the computers. I apologize if my English is bad. Signed Dave.PC