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Showing results for tags 'technical support'.
Found 3 results
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Hello, about an hour ago, my mic just turned on by itself, the red light went away, and now it's permanently on. I tried putting it down and back up again, I tried the mute button on the side, turning on and off the head set, unplugging and plugging back in the wireless usb connector. and lastly tried restarting my computer. The only way I can mute my mic is by going into the iCue software and muting the mic from there. It was working fine up until just recently. Is the headset faulty? Edit: Just an update, I tested it out and it does mute properly but the state is off. The voice prompt will say if the mic is on, but won't say it's off when muted, and the red light no longer shows when the mic is muted. If I turn off voice prompts I'll get the beeps for when its off and on. The mute button though on the side of the headset doesn't work, pressing the button won't mute the mic. -
Hi guys I need some assistance. I noticed my fan was making a strange noise so i decided to see what the problem was. I noticed there was a screw missing so could anyone tell me where i can buy a replacement screw? Ive attaached a photo of the said fan Cheers! Dave
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I have had my strafe mechanical keyboard for a few months now and this past week I have had an issue with it. The caps through enter key row have not been working properly. It seems that at times I can't push the keys, or they are all simultaneously pushed at once. I have not spilled anything on it nor have any liquids been near it. I have all the updates done on the iCUE for the keyboard, I have also tried uninstalling and reinstalling the program and nothing has helped. Also tried removing the device from the keyboard menu in setting menu, but this also didn't help. Thank you for any help
