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Old 05-24-2011, 09:21 AM
g0nk g0nk is offline
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Default RMA Request H60 Bad Mounting Screws

This is the 3rd RMA I've put in with no response (RMA/Case number 2061299)

I'm hoping that someone will finally give me an answer. This is regarding an H60 I received last week, and when mounting the water block to the CPU, one of the double sided mounting screws just flat out was defective and snapped on the 2nd minimal hand tightening turn. After reading some threads on the cooling forum here, it looks like this may be a common problem.

The cooler itself is fine, so I dunno if we have to go through the whole send the unit back and get a replacement or if I can just get a couple of the mounting screws sent to me (which would be ideal).

I would appreciate any response. Thanks!
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Old 05-24-2011, 06:57 PM
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RAM GUY RAM GUY is offline
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You just made this request yesterday, I am sorry but it takes some time to process these requests. However you did not include any shipping information and I do not how we can ship parts with out that information. Please log back into your case and provide that information.
Support accounts and tickets can be created at
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h60, mounting, rma, screws

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