The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 05-24-2011, 09:21 AM
g0nk g0nk is offline
Registered User
g0nk's PC Specs
 
Join Date: May 2011
Posts: 2
POST ID # = 503789
g0nk Reputation: 10
Default RMA Request H60 Bad Mounting Screws

This is the 3rd RMA I've put in with no response (RMA/Case number 2061299)

I'm hoping that someone will finally give me an answer. This is regarding an H60 I received last week, and when mounting the water block to the CPU, one of the double sided mounting screws just flat out was defective and snapped on the 2nd minimal hand tightening turn. After reading some threads on the cooling forum here, it looks like this may be a common problem.

The cooler itself is fine, so I dunno if we have to go through the whole send the unit back and get a replacement or if I can just get a couple of the mounting screws sent to me (which would be ideal).

I would appreciate any response. Thanks!
Reply With Quote
  #2  
Old 05-24-2011, 06:57 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 503930
RAM GUY Reputation: 10
Default

You just made this request yesterday, I am sorry but it takes some time to process these requests. However you did not include any shipping information and I do not how we can ship parts with out that information. Please log back into your case and provide that information.
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote
Reply

Tags
h60, mounting, rma, screws

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 04:39 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.