The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Thread Tools Search this Thread Rate Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-04-2019, 07:02 PM
Barnack Barnack is offline
Registered User
Barnack's PC Specs
Join Date: Nov 2018
Posts: 7
POST ID # = 1013723
Barnack Reputation: 10
Default Firmware/icue issues

It all started with the volume wheel getting stuck (not phisically) sending an infinite loop of volume input not allowing any other kind of input to reach the computer. As suggested i checked if it was an icue issue using the keyboard without icue running for a while. Today i started icue again, and the volume wheel issue occurred again (didn't happen for the whole time i used the keyboard without icue).
I unplugged and re-plugged the keyboard which solved the input being stuck issue. It still works like normal keyboards, but now almost everything cue related doesn't work. Macros, remaps, rgb. I found out writing code on Visual Studio (i have my italian layout ò key remapped to altgr + à (which prints #)) but the # doesnt appear, and neither does ò, as if the original key has actually been overridden but the macro i set is being ignored. I tried updating icue, there was an update, and i installed it (3.18.77). Checked for keyboard firmware updates, and nothing was available (3.21.7168). Tried to force firmware update in case something in the keyboard was corrupted, but the process made icue crash upon reaching 2%.

Is this an hardware issue with the keyboard, a software issue with keyboard's current firmware, a software issue with icue? Can i do something for it? Should i ask for a replacement?

Last edited by Barnack; 08-04-2019 at 08:30 PM.
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 08:02 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.