ocir Posted January 16, 2018 Share Posted January 16, 2018 my k70 rgb keyboard says there is new firmware available so I click update and all it says is it failed to update. whats up? Link to comment Share on other sites More sharing options...
Toasted Posted January 17, 2018 Share Posted January 17, 2018 Have you tried a different USB 2.0 port? Tried updating your chipset drivers? Tried running CUE as admin? Link to comment Share on other sites More sharing options...
Sca1ar Posted January 17, 2018 Share Posted January 17, 2018 I have the same problem. M/N = RGP0004 I am using CUE ver 2.21.67 is this correct version to be using? CUE allows firmware to be flashed by a file as well. Where can I find the lastest firmware image for my keyboard? Link to comment Share on other sites More sharing options...
ocir Posted January 18, 2018 Author Share Posted January 18, 2018 Have you tried a different USB 2.0 port? Tried updating your chipset drivers? Tried running CUE as admin? I have updated the bios and chipset driver and run it as adiman Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted January 18, 2018 Corsair Employee Share Posted January 18, 2018 You can perform a hard firmware reset and update with the file upload in CUE that you mentioned. These files are not publicly available, so you will need to submit a ticket through our support site and request them from our technical support staff: http://support.corsair.com/ Link to comment Share on other sites More sharing options...
ocir Posted January 18, 2018 Author Share Posted January 18, 2018 You can perform a hard firmware reset and update with the file upload in CUE that you mentioned. These files are not publicly available, so you will need to submit a ticket through our support site and request them from our technical support staff: http://support.corsair.com/ I did 2 days ago Link to comment Share on other sites More sharing options...
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