wyrmlord Posted September 7, 2015 Share Posted September 7, 2015 My Corsair 1500 headphones stopped being recognized a few days ago, and even after a full reinstall of windows they are called an unknown device. However, they are recgonized on other computers, and the usb ports on the machine will recognize other devices. Link to comment Share on other sites More sharing options...
Thomas5030 Posted September 7, 2015 Share Posted September 7, 2015 Hey, I've literally just signed up to ask about my brand new H1500. They were working a few days ago after installing the software, but now theyve stopped working and are also called unknown device and windows says that it can't play the test tone. I don't know if this adds anything but a couple of times the lights went purple and i had to restart my PC to get them working again. Link to comment Share on other sites More sharing options...
Thomas5030 Posted September 7, 2015 Share Posted September 7, 2015 Hi again, reinstalling the software worked for me. Try that Link to comment Share on other sites More sharing options...
wyrmlord Posted September 7, 2015 Author Share Posted September 7, 2015 Which software did you reinstall specifically? My computer says the unknown device needs troubleshooting because of Code 43 Link to comment Share on other sites More sharing options...
wyrmlord Posted September 9, 2015 Author Share Posted September 9, 2015 Bumping once before I give up and just RMA it. Link to comment Share on other sites More sharing options...
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