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Old 01-03-2020, 10:49 PM
eggshells eggshells is offline
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Unhappy Advanced RMA only?

A few days ago, I applied for an RMA for the original Corsair One Pro (Intel i7-7700K, GTX 1080, 480GB M.2 SSD, 2TB HDD, 16GB DDR4), and since that model is out of production apparently I'll get an i140, but the only way to do it is to do an Advanced RMA??

I don't actually have the money for that kind of payment (it's almost 3,000 dollars!) and I kind of need a computer to actually make money. I'm not sure why I can't do the normal procedure, as the only difference is that the product is shipped before the defective one is received. Is there any way for me to complete this procedure without having to somehow get almost 3,000 dollars?

Last edited by eggshells; 01-03-2020 at 10:51 PM.
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Old 01-06-2020, 02:32 PM
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Corsair StormShadow Corsair StormShadow is offline
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you should be able to pursue a normal RMA procedure where you send your defective unit first before receiving a replacement.

do you have a ticket number? I can get someone to help look into it.
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Old 01-07-2020, 04:35 PM
eggshells eggshells is offline
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Sure! The ticket number is #2000962970.
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advance rma, corsair one pro, i40, original corsair one pro, rma

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