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  #1  
Old 08-29-2019, 08:32 PM
Firefoxzin Firefoxzin is offline
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Exclamation HS70 Wireless Headset Turning On/Off By Itself

Hey guys,

I'm currently experiencing an issue with my HS70 SE wireless Corsair headset which started today.

Specifically the issue is that my wireless headset is turning itself on and off repeatedly without stopping which I'm not sure why is happening. The headset has not been damaged and its firmware and settings are up to date.

If anyone has any suggestions or knows more or less what the issue could be, please do tell!

Thanks!
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  #2  
Old 12-06-2019, 02:44 PM
t0d0 t0d0 is offline
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Heya,

I just bought my HS70 a week ago, had no problems to begin with, but now I have the exact same problem as OP.

The headset keeps turning on and off every other second, even without the USB dongle connected to my pc the headphones just keeps rebooting itself.
Holding the power button down in hopes of a reset does nothing.
After a while it will stop making on/off noises, but instead the light will cycle between green and orange flashing - a couple of minutes later it starts rebooting again.

I've tried nearly everything I can think of;
Rebooted pc, tested on another pc AND laptop (same issues), reinstalled iCUE (tried both newest update and older ones), updated headphone firmware though iCUE (even forced update), uninstalled drivers through device manager and started all over. Nothing seems to work.


Another issue I have, and I have no idea if that is connected to the rebooting issue or not, but the 12 meter wireless range as advertised is no where near what I can get, mine starts getting static noise after 3-4 meters, no walls between. I've tried both USB 2.0 and 3.0 since I read something about the 2.4Ghz connection not working well with USB 3.0 - might be a complete separate problem though?!


Any ideas?

Thanks in advance!
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  #3  
Old 03-17-2020, 01:07 PM
Hellz¥ Hellz¥ is offline
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Also experiencing the exact same problem - bump!
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  #4  
Old 06-11-2020, 06:32 PM
TibusOrcur TibusOrcur is offline
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Same problem here - bump
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  #5  
Old 06-27-2020, 11:12 AM
adamhrrs adamhrrs is offline
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Hi. I'm having the same problem and Corsair support won't respond to my ticket. Any solutions? Its turning on and off while I'm typing this.
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  #6  
Old 06-30-2020, 05:19 AM
RincewindTVD RincewindTVD is offline
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Does it still happen when the icue software is closed?
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  #7  
Old 09-12-2020, 11:59 PM
tiagoemerick tiagoemerick is offline
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Quote:
Originally Posted by RincewindTVD View Post
Does it still happen when the icue software is closed?
Same problem here.

...and yes. Still happening even when icue is closed.
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  #8  
Old 09-14-2020, 01:07 PM
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Corsair Nick Corsair Nick is offline
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I would recommend reaching out to support for a manual firmware reset, and see if that helps. Our support team can provide you the files through the link below:

https://support.corsair.com/
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