Paliaccio Posted July 14, 2020 Share Posted July 14, 2020 Hello, yesterday I received my new T3 RUSH chair purchased on Amazon. The package was intact and after installing it I found abnormal movements on the armrests. As you can see in the video (which I uploaded on YouTube) the armrests move a lot and not at all stable. This is normal? I expected the armrests to be much more stable. How can we solve this problem? This is the link of the issue [ame=https://youtu.be/jqYXjq7A-CQ]video[/ame] I wait for your feedback Thank you Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted July 20, 2020 Corsair Employee Share Posted July 20, 2020 The armrests do have some play, but it shouldn't be an issue. You can reach out to our Support team and they'd be happy to look further into it. https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
Paliaccio Posted July 24, 2020 Author Share Posted July 24, 2020 Thanks for the reply. I contacted the support team and they sent me new armrests. Now my problem has been solved. Thanks for the support. Link to comment Share on other sites More sharing options...
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