FixYourSoftware Posted July 28, 2020 Share Posted July 28, 2020 It's really sad that to use all the awesome abilities that come with Corsair products, you need to install a software program that doesn't want to install. I've been attempting to install it for over 3 hours. Originally I've had it installed for a couple of years. Purchased a Scimitar today - so I open up icue to play with the mouse. It says the Firmware isn't good and needs to be repaired. I repair it. Stuck at 100% for 45 minutes. Abort, reboot. Same thing. Reboot. Attempt to delete all Corsair files to do a full reinstall. Files are being used by another program. Reboot. Fresh reboot, same issue with deleting the files. Attempt to install on my 2nd drive. Stuck at 68% for another 30 minutes. Close out all window installers, redo installation. Same things. I cannot believe that this is so hard for a company as esteemed as Corsair to have a package like this that is simply undownloadable. Makes me wonder why I went away from Razer to begin with. I'm open to suggestions to try to get this fixed before I return the product. Link to comment Share on other sites More sharing options...
FixYourSoftware Posted July 28, 2020 Author Share Posted July 28, 2020 I've also already done everything listed here to no avail: https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
racdavies Posted July 30, 2020 Share Posted July 30, 2020 It says the Firmware isn't good and needs to be repaired....... Looks like the issue is with your mouse and not the software, was the mouse bought as new, do you have a spare mouse to boot windows with. Link to comment Share on other sites More sharing options...
Recommended Posts