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Old 02-26-2011, 12:03 AM
icecube icecube is offline
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Default fan stuck at maximum

I just got my AX1200 replacement because of coil whine, this time no whine, but now the replacement has its fan stuck at maximum! :( Sounds like a hair dryer. Is there a quick fix for this? or do I have to do the whole RMA again?
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Old 02-28-2011, 09:22 PM
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RAM GUY RAM GUY is offline
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Originally Posted by icecube View Post
I just got my AX1200 replacement because of coil whine, this time no whine, but now the replacement has its fan stuck at maximum! :( Sounds like a hair dryer. Is there a quick fix for this? or do I have to do the whole RMA again?
Do you get the same behavior while you are sitting in the BIOS, or if you boot up into safe mode?
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Old 02-28-2011, 11:39 PM
icecube icecube is offline
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Do you get the same behavior while you are sitting in the BIOS, or if you boot up into safe mode?
It is always at 100% fan speed, in BIOS and in windows. Just tested safe mode same thing.

I also just tried the paper clip test and it is still sounding like it is going to take off.

I have contacted support again today and Corsair support seems to be top notch so far! Hopefully I can get this resolved soon. I was advised I would get a call back today, it is past 10:30 now so I doubt it is happening.

Last edited by icecube; 02-28-2011 at 11:46 PM.
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Old 03-01-2011, 12:56 PM
icecube icecube is offline
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My original AX1200 with the coil whine had a loud click (more like electrical ZAP) sound when it shuts off.

Still waiting...
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Old 03-01-2011, 07:52 PM
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Quote:
Originally Posted by icecube View Post
It is always at 100% fan speed, in BIOS and in windows. Just tested safe mode same thing.

I also just tried the paper clip test and it is still sounding like it is going to take off.

I have contacted support again today and Corsair support seems to be top notch so far! Hopefully I can get this resolved soon. I was advised I would get a call back today, it is past 10:30 now so I doubt it is happening.
Lets get it replaced! Request an RMA


Quote:
Originally Posted by icecube View Post
My original AX1200 with the coil whine had a loud click (more like electrical ZAP) sound when it shuts off.

Still waiting...
We could try replacing the PSU for you, but its possible that the cause of the click is due to the power in your home reacting with the higher efficiency components within the PSU. You may want to test it on a different circuit and see if you get the same behavior.

RMA is definitely an option, but I can not tell you for sure if it would change the behavior you are seeing.Request an RMA
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Last edited by Wired; 03-01-2011 at 08:36 PM. Reason: merged posts
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