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Old 04-20-2019, 08:54 PM
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Default CUETrayMenu iCUE.exe Application Error On Shutdown

So I been dealing with this problem for a long time now and it seems like searching through Google there is nobody at Corsair or on the internet that seems to know how to fix this. Everytime I shutdown my computer I get this error that prevents me from shutting down and it shows it is iCUE related. Why is this happening and does anybody out there know how to fix this? Please help because this issue has been plaguing me forever now and I've seen couple other threads with this issue but no answer for a fix.

Last edited by TGTZENG; 04-20-2019 at 09:12 PM.
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Old 04-22-2019, 06:25 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Can we get your system specs and a list of your startup software? What have you tried so far as correcting the error?
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Old 04-22-2019, 09:36 PM
klatoo klatoo is offline
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I get the same thing

I have uninstalled and reinstalled, installed older version of iCUE (3.9.93, 3.10.125, 3.12.118) and for the first shutdown or restart no error, second time errors start back up.

I have Corsair memory, CMW32GX4M4C3200C16
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Old 05-29-2019, 07:14 PM
Mistajase Mistajase is offline
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I'm getting the same, Just after I added Corsair st100... coinsidently.

Using latest icue version
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Old 11-10-2019, 05:56 AM
duckiofdeath duckiofdeath is offline
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I am getting the same error at shutdown or reboot:

I am using iCue version 3.21.88 (latest).
Windows 10 Pro 64-bit Version 10.0.18362 Build 18362 (fully updated)

I have a Corsair Harpoon RGB Wireless, connected with the wireless dongle.
I have tried moving the dongle to various USB 2.0 and 3.0 ports, front and rear.
I have uninstalled iCue, rebooted and reinstalled it.
It has been doing permanently since the day I first installed the mouse/iCue.

The mouse works fine when using it.
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Old 11-18-2019, 02:02 PM
Unclewall Unclewall is offline
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Default Same problem

I get the same thing
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Old 11-18-2019, 02:51 PM
SeriousTom SeriousTom is offline
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I upgraded from 3.18.77 and now I also get this on shut down.
I uninstalled 3.21.88 and went back to 3.18.77 and my errors are gone, but doing so screwed up my profiles.
Seems nuts profiles get messed up between versions, is that neccesary.
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Old 11-25-2019, 05:01 PM
Abstractals Abstractals is offline
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Same error here using iCue 3.22.74
Tried updating and reinstalling with no change.

EDIT: Note the activity of Adobe's Creative Cloud Core Sync process. Maybe there's a conflict between that and iCue...

I just bought a H100i RGB, and have a Corsair RGB mouse.

My setup:

Windows 10 Pro 64
Intel Core i7 9900K
ASUS Strix Z370-E Gaming
Corsair H100i RGB Platinum
64GB Corsair Vengeance DDR4 3200MHz CMK32GX4M2B3200C16
ASUS Xonar Essence STX Audio
EVGA Supernova 650 P2 Platinum

Last edited by Abstractals; 11-25-2019 at 05:10 PM.
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Old 12-06-2019, 10:03 AM
madrabbit madrabbit is offline
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I'm also getting this error since the last two updates.

I've disabled the iCUE.exe from windows startup for now.
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Old 12-09-2019, 06:37 PM
cooki cooki is offline
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same thing for me

keyboard k70
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Old 12-11-2019, 03:18 AM
Ramiroquai Ramiroquai is offline
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I have the same error since 2 or 3 updates ago.
Any help? It's very annoying.

Last edited by Ramiroquai; 12-11-2019 at 03:20 AM.
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