MichielGTX Posted October 22, 2020 Share Posted October 22, 2020 (edited) For the last couple of weeks my led on the pump will flickering allot doesnt matter what color i choose, sometimes its there for hours and then it disapears again can someone tell me whats going on ? its very frustrating. i already tried forcing firmware update, installed latest icue software but nothing matters. The problem i have is extremely similar to this post i found see link below. I am using a 10700k in combination with a z490 ACE motherbord from msi latest bios is on there aswell, i have no clue whats going on. The led flickering is also there without running icue software. Also sometimes it quickly turn into a dull orange and come back again to the color i have atm. If anyone from corsair got a clue whats going on or any users on this forum please let me know thank u. https://forum.corsair.com/v3/showthread.php?t=188158 Edited October 22, 2020 by MichielGTX Link to comment Share on other sites More sharing options...
MichielGTX Posted October 22, 2020 Author Share Posted October 22, 2020 anyone can help me out ? Link to comment Share on other sites More sharing options...
xMacias Posted October 22, 2020 Share Posted October 22, 2020 Is your cooler connected directly to the motherboard? or to a usb hub? Link to comment Share on other sites More sharing options...
MichielGTX Posted October 22, 2020 Author Share Posted October 22, 2020 Directly to the motherbord. Link to comment Share on other sites More sharing options...
xMacias Posted October 22, 2020 Share Posted October 22, 2020 If the cooler is still flickering with iCUE not running in the background, it may be a hardware issue with the LEDs. You could try setting it to a few different colors to see if maybe some LEDs are dying. For example, setting it to white should turn on all the LEDs. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Travis Posted October 22, 2020 Corsair Employee Share Posted October 22, 2020 Hey, sorry to hear you are having trouble. Does this issue persist when the cooler is not plugged into USB? Also, have you created a ticket yet? If not could you please create one and let me know what the ticket number is once you have done so? Link to comment Share on other sites More sharing options...
MichielGTX Posted October 23, 2020 Author Share Posted October 23, 2020 Where can i do that ? sorry my english is not perfect, but i cant find ticket for problem. Link to comment Share on other sites More sharing options...
c-attack Posted October 23, 2020 Share Posted October 23, 2020 Click “Support Ticket System” at the top of this page, below the large Corsair banner. You can also get to Corsair Support from the main Corsair.com website. Link to comment Share on other sites More sharing options...
MichielGTX Posted October 23, 2020 Author Share Posted October 23, 2020 If the cooler is still flickering with iCUE not running in the background, it may be a hardware issue with the LEDs. You could try setting it to a few different colors to see if maybe some LEDs are dying. For example, setting it to white should turn on all the LEDs. Yes this is correct i tried this, white i go bright collor like white or really bright blue the pump led wil flicker when i choose red or a dark color problem is gone does this means white led is about to die ? Link to comment Share on other sites More sharing options...
MichielGTX Posted October 23, 2020 Author Share Posted October 23, 2020 (edited) Click “Support Ticket System” at the top of this page, below the large Corsair banner. You can also get to Corsair Support from the main Corsair.com website. Sorry i still dont understand when i go to support ticket system i see no rma or problem that i can make a ticket only allot of text i see there. Edit i got it making a ticket now. Edited October 23, 2020 by MichielGTX Link to comment Share on other sites More sharing options...
MichielGTX Posted October 23, 2020 Author Share Posted October 23, 2020 Hey, sorry to hear you are having trouble. Does this issue persist when the cooler is not plugged into USB? Also, have you created a ticket yet? If not could you please create one and let me know what the ticket number is once you have done so? yes i sended u the number Link to comment Share on other sites More sharing options...
MichielGTX Posted November 4, 2020 Author Share Posted November 4, 2020 OK great corsair cant help me with my ticket for rma because i dont have a credit card, i asked them to pay with ideal but its not possible, there goes my rma and my defect led light on the pump. Not a fan corsair of your support like this :( Link to comment Share on other sites More sharing options...
MichielGTX Posted June 11, 2021 Author Share Posted June 11, 2021 I still have this problem from time to time led goes into a dull green color and it flickers :( Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Travis Posted June 15, 2021 Corsair Employee Share Posted June 15, 2021 A credit card is not required for RMA, only for Advanced RMA. If you don't have a credit card we can go with a Standard RMA. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now