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  #1  
Old 01-17-2019, 11:03 AM
Krupas Krupas is offline
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Default M65 RGB Elite - missing HW profile

Hi,
I recently bought the M65 RGB Elite mice, and i can not save the settings in it. After connecting, the HW profile in iCUE is not displayed. I tried what in THIS topic, but it did not help. Is there any way to to fix this or reset the mice?

@Edited:
I solve my problem with this:

1. Unplug the mouse.
2. With the mouse unplugged, hold down the left and right click.
3. While holding down the left and right click, plug the mouse back into the computer.
4. After about 5 seconds, release the left and right click.
5. Update the mouse firmware.

Last edited by Krupas; 01-17-2019 at 12:39 PM.
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  #2  
Old 01-17-2019, 07:15 PM
c-attack c-attack is offline
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Excellent. This is good information to know and I am glad you got it fixed.
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  #3  
Old 01-24-2019, 08:37 PM
KOKOtm KOKOtm is offline
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Thanks. I also had to add the hardware profile again. Was also gone before update, too but there was no way to add it. It is working now.
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  #4  
Old 02-28-2019, 01:20 PM
erjo erjo is offline
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someone need to make sticky of this thread, like really need to.
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  #5  
Old 05-03-2019, 01:09 AM
KamikazeXeX KamikazeXeX is offline
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Quote:
Originally Posted by Krupas View Post
Hi,
I recently bought the M65 RGB Elite mice, and i can not save the settings in it. After connecting, the HW profile in iCUE is not displayed. I tried what in THIS topic, but it did not help. Is there any way to to fix this or reset the mice?

@Edited:
I solve my problem with this:

1. Unplug the mouse.
2. With the mouse unplugged, hold down the left and right click.
3. While holding down the left and right click, plug the mouse back into the computer.
4. After about 5 seconds, release the left and right click.
5. Update the mouse firmware.
Just wanted to say a big thank you, I just got my M65 RGB Elite around a week ago (as well as a Strafe RGB Mk2) and the hardware profiles never worked for the mouse, after doing exactly as you said I can confirm I'm now a happy chappy!
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  #6  
Old 09-14-2019, 02:30 PM
d3adf1sh d3adf1sh is offline
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well i figured something else out with my M65 RGB Pro I couldn't get it to save my lighting settings, i HAD to have icue running. well i figured out the prob. so if anyone in the future runs into this problem, check out this topic--> https://forum.corsair.com/v3/showthread.php?t=190317
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