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  #1  
Old 02-21-2019, 05:50 PM
Hrafn86 Hrafn86 is offline
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Default CRP Disabled

I bought a refurbished Strafe RGB from Amazon not even a week ago and I had been using (and loving) this keyboard without issue since then. I had downloaded iCUE and applied the necessary updates, per usual. On Wednesday afternoon, I shut down my PC (I do this a couple of times a week; normally it's in Sleep mode). About 7 hours later, I booted up my PC again, but my keyboard did not turn on and was unresponsive. There were no lights at all. Thinking it was a fluke, I restarted, but still nothing. I tried plugging it in to various USB ports, but still nothing again.

Instead I noticed a message pop up saying "CRP Disabled" and my PC treating it as a storage device with only "firmware.bin" contained in it. I did lots of searching and found that the general consensus is that the firmware file has somehow been corrupted. I tried a soft reset (hold Esc when plugging it back in) just to see if maybe that would help anything, but it didn't.

I've already submitted a support ticket about this and am still waiting to hear something back, but in the meantime I'm feeling rather desperate to get this resolved, so that's why I decided to post here. I was really enjoying the keyboard and it's a real bummer to have something like this happen 4 days after getting it. I'm also on a bit of limited time, because if the issue cannot be resolved, I need time to be able to contact Amazon to have a replacement sent.

I'd really appreciate any help or other suggestions.
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  #2  
Old 02-27-2019, 08:49 PM
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Inheritance Inheritance is offline
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Hi Please PM me your email and I can send you the FW file and steps to perform a hard firmware reset.
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  #3  
Old 04-27-2019, 08:32 AM
Tyral Tyral is offline
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Quote:
Originally Posted by Inheritance View Post
Hi Please PM me your email and I can send you the FW file and steps to perform a hard firmware reset.
I have that issue now too my 2+yrs K65 RGB rapidfire is also disabled 4 days ago and I have already created a ticket to Corsair tech support but they did not reply me eventhough at least 3 working days have passed.

Will you be able to send me the file too? Thank you in advance.
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  #4  
Old 05-07-2019, 10:00 AM
matiasuncos matiasuncos is offline
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Quote:
Originally Posted by Inheritance View Post
Hi Please PM me your email and I can send you the FW file and steps to perform a hard firmware reset.
Hi, I have the same issue with my corsair strafe RGB, can you send me the files aswell?
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  #5  
Old 05-08-2019, 06:59 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Quote:
Originally Posted by matiasuncos View Post
Hi, I have the same issue with my corsair strafe RGB, can you send me the files aswell?
You can also create a ticket and we can send it from our support system.
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crp disabled, firmware, strafe, strafe rgb

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