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Old 02-02-2019, 10:15 PM
Grotick Grotick is offline
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Post Problems with software since 2014. Need advice.

Sorry, tried to keep this short but it not so much… Never had luck using the Corsair software starting w/ the keyboard. This has gotten worse trying now in 2019 adding a mouse and headset. Need to have this resolved whether it be a technical fix or an economic fix. Would rather a technical fix though so looking for help/advice.
_____________________________________________________________

2014 Notable Peripherals:
Keyboard: Vengeance K70 RGB MX Brown - SKU CH-9000065-NA
(preordered back 2014 on Newegg and have had since launch.)

2014 Notable PC specs:
OS: Windows 8.1 Pro
Board: ASUSTeK COMPUTER INC. P8Z77-V LK Rev X.0x
Processor: 3.40 gigahertz Intel Core i5-3570K
Video Card: Geforce 780 GTX

2014 Notable Problems Included:
1. Need to leave on polling option 8. Switching to 2 or 4 did not function at all. Switching to 1 would work OK but when turning my PC on machine would get stuck on POST forcing me to unplug, wait for Windows to load, plug in. Both 8 and 1 would break Caps Lock, Num Lock, and Scroll Lock lights. Keys would work, just not light up.

2. Never able to run firmware update on keyboard. Every time I would try it would fail and the keyboard would stop functioning to the point where I would need to unhook, uninstall software, reboot, etc.

Notes:
I've tried every combination of polling switch + 1 or 2 USBs plugged in + USB 2.0 and/or USB 3.0. 1 USB is using USB 3.0 or both if USB 2.0 is how I've always understood it but have tried all combos anyway. Uninstalling the software has always been the only true fix.
_____________________________________________________________

2019 Notable Peripherals:
Keyboard: Vengeance K70 RGB MX Brown - SKU CH-9000065-NA
(same one)
Mouse: M65 RGB - SKU CH-9000070-NA
Headset: VOID Pro RGB Wireless - SKU CA-9011152-NA

2019 Notable PC specs:
OS: Windows 10 Pro
Board: ASUSTeK COMPUTER INC. P8Z77-V LK Rev X.0x
Processor: 3.40 gigahertz Intel Core i5-3570K
Video Card: Geforce 980 GTX (stepped up in life :D)

Problems I'm now experiencing:

Keyboard: Same problems, had a complete meltdown. Got it to the point where just the Lock lights are broken. Not even showing in ICUE software anymore.

Mouse: Mouse 4 and 5 stops working intermittently Sometimes they work, sometimes not w/ no known changing occurring (I’ll be actively in the middle of something). Firmware up to date

Headset:
1. Battery drops noticeably faster. Went from 72% to needs charge within a single game of League of Legends, so about 1 hour.
2. Muting and unmuting both with the nice lady voice and just the beeps are intermittent. Often must raise and lower a couple times to get mic to click on/off as needed. Formed a habit of checking to make sure the mic is muted before doing what I need to do. Had to disable lady due to her never even able to complete her own sentences before cutting herself off. Firmware up to date

The Biggie: I started having random disconnect issues in League of Legends. Sometimes the game would lag to the point where it would seem like a network connectivity issue, yet TeamSpeak and other internet tools would be working fine. This happens at least once a game now consistently. A couple times the game would crash without any error or notable lag/problem, crash to desktop so smooth and quick as if you just clicked the X on an open folder… That’s when I realized this same problem happened to me back in 2014 too… and was the reason I originally gave up/uninstalled…

Common Denominators:
Keyboard
Corsair Software
Motherboard (Latest available BIOS and drivers)
Processor
_____________________________________________________________

Between 2014 and present day I’ve moved 4 times, have new SSD, new OS, newer, more beautifuler me, even the software is a lot more polished than 2014. Not sure where to go from here. Would be happy to provide info from a Belarc Advisor run, pull event viewer logs if there are IDs to look for, etc.

I just uninstalled the software and already noticing a difference. Unmuting and muting the mic via raise/lower is smooth and consistent. do DOOT - DO doot, over and over, without issue. I’m about to play a round of League while this post stews. I love Corsair but need to adjust DPI. I’d rather invest in a new motherboard than new peripherals if I can get some evidence suggesting the replacement. Don’t want to change brands. :/
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  #2  
Old 02-03-2019, 12:12 AM
Grotick Grotick is offline
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Default

Grabbed the event logs from LOL crashes:
________________________________________
1/2

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-01T03:48:50.875203500Z" />
<EventRecordID>27845</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security />
</System>
- <EventData>
<Data>League of Legends.exe</Data>
<Data>9.2.261.914</Data>
<Data>00000000</Data>
<Data>League of Legends.exe</Data>
<Data>9.2.261.914</Data>
<Data>00000000</Data>
<Data>c0000409</Data>
<Data>00fab1b3</Data>
<Data>3530</Data>
<Data>01d4b9df36860bf3</Data>
<Data>C:\Program Files (x86)\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.1.255\deploy\League of Legends.exe</Data>
<Data>C:\Program Files (x86)\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.1.255\deploy\League of Legends.exe</Data>
<Data>6aa2fe8c-cfef-407f-800e-ba0ab96a14fe</Data>
<Data />
<Data />
</EventData>
</Event>

________________________________________

2/2

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-02T00:02:42.606404200Z" />
<EventRecordID>27909</EventRecordID>
<Channel>Application</Channel>
<Computer>PC</Computer>
<Security />
</System>
- <EventData>
<Data>League of Legends.exe</Data>
<Data>9.2.261.914</Data>
<Data>00000000</Data>
<Data>League of Legends.exe</Data>
<Data>9.2.261.914</Data>
<Data>00000000</Data>
<Data>c0000409</Data>
<Data>00fab1b3</Data>
<Data>44c</Data>
<Data>01d4ba8974c7eee6</Data>
<Data>C:\Program Files (x86)\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.1.255\deploy\League of Legends.exe</Data>
<Data>C:\Program Files (x86)\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.1.255\deploy\League of Legends.exe</Data>
<Data>1f2ed637-ccdf-44ca-970d-a7c7d62a9814</Data>
<Data />
<Data />
</EventData>
</Event>
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