Speedermonkey Posted June 27, 2020 Share Posted June 27, 2020 So I'm not sure what's causing this but wanted to put this in here to see if anyone else has experienced this. I'm also not sure if its even limited to iCUE, although it seems to be as all my RGB and everything corsair except the mouse and basic keyboard functions stops working for 5-10 seconds or so. Anyways, from what I can tell, completely randomly but every 15-30 min or so, iCUE will seem to crash for a 5-10 seconds and then everything reboots and for the most part starts working again. Sound cuts out of my headset (Corsair Virtuoso RGB, but also did it with my Astro A50), and like I said all the RGB goes back to its default setting before catching back up to the lighting link. Most times everything comes back but sometimes if I go back into iCUE certain items like the headset and the mouse wont show up. I've tried uninstalling and deleting all profiles for iCUE, no fix. I've updated the bios, amd chipset drivers, everything has the latest firmware and iCUE has the latest build although this has been happening for quite a few builds prior as well. Anyone have any ideas? Link to comment Share on other sites More sharing options...
BeauhemianNasty Posted December 13, 2020 Share Posted December 13, 2020 same issue for a while since i got my virtuoso. Im reinstalling windows, see if that will work. otherwise ive tried moving outlets, to reinstalling icue. fingers crossed Link to comment Share on other sites More sharing options...
DadouXIII Posted December 16, 2020 Share Posted December 16, 2020 Same issue, started about a week ago. What's happening is that the Corsair.Service.exe is crashing and paralyses all USB devices. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted December 16, 2020 Corsair Employee Share Posted December 16, 2020 Make sure you are running the latest BIOS for your system and that you also have the latest chipset drivers directly from AMD's website downloaded and installed for your motherboard. Link to comment Share on other sites More sharing options...
Speedermonkey Posted January 21, 2021 Author Share Posted January 21, 2021 Yeah I've tried all that. Doesn't help. I've tried everything all over the forums. Can't seem to narrow it down. Link to comment Share on other sites More sharing options...
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