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Hey Guys,

 

Since the past days, I've encountered the problem that I'm not able to access profiles in the CUE. Also, the keyboard doesn't show any lights.

 

I already reinstalled drivers, tried new usb-ports and plugged it into a different device, but nothing worked. I already tried to use both 2.0 ports or one 3.0 port.

 

The lights light up as soon as it connects to the pc/ the electricity is activated, but afterwards only function-keys (numLock, capsLock, etc.) and the light on the sides is lit up.

 

I need some advice

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