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Old 07-03-2012, 08:37 PM
Alex_Hamilton Alex_Hamilton is offline
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Default 1500 Headset LED's cycle red/blue, mute button not working

Today, after about a month of owning my headset, I had an unexpected and sudden problem.
The problem occurred about an hour ago, I was chatting in TS and when I press the mic mute button, the headset's LED's cycled between red/blue and didn't stop until I unplugged and reconnected the headset.
After plugging the headset in, the mic mute button simply does not work.
The LED's do not change to red.
The mic does not mute.

I decided to test out the headset on a laptop with windows 7, 32-bit, and had the same problem, regardless of the USB port and regardless if the drivers were installed.

I also tried re-installing the drivers on my normal PC, this had no effect.
One thing I noted, when the drivers are not installed (window's default plug-and-play drivers are in use), muting the microphone in the properties page causes the LED's to cycle red/blue until they are unmuted.

Has this happened to anyone else? I was not able to find any threads or anything in google.

Does anyone have any troubleshooting tips or should I request a replacement?
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Old 07-04-2012, 09:49 AM
michael79 michael79 is offline
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This could be a hardware issue. Request a peplacement
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