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Old 11-13-2017, 10:11 AM
Rasmus3013 Rasmus3013 is offline
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Sad All my Profiles and Settings are gone

I just noticed my M65 RGB and K95 RGB weren'r illuminated and checked CUE to see why. All my Profiles are gone. I still have the files I downloaded, but all the changes I made to Makros, the Autostarts and the M65 Lighting are gone. Is there any way I can get them back? I'd hate to have to set it all up again.

Thanks for your help :)

Old 11-13-2017, 12:21 PM
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krazykid krazykid is offline
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Are you on an old version of CUE? you probably won't be able to get them back. That was a bug with the older version. Also be sure to be on advanced mode.

Old 11-15-2017, 07:53 AM
Rasmus3013 Rasmus3013 is offline
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I was on 2.11.115. I just updated to 2.19.65 and also started a repair install because someone said that might help.

Old 11-18-2017, 08:13 AM
SKiNNiEH SKiNNiEH is offline
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Perhaps your Windows profile is broken and a new one was created during logon/startup? When you check C:\Users do you see multiple folders with your username or just one? Multiple would mean a possible profile issue.


cue, k95 rgb, m65 rgb, profiles gone, settings reset

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