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Old 08-23-2019, 07:43 PM
netuser247 netuser247 is offline
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Default Strafe (original) RGB / and # keys not lighting. SOLVED

I've had the keyboard a few days and noticed earlier that the \ and # keys are not backlit. I did a search on the forums and came across a suggested fix which referred me to iCue to manually select the keys to light them.

When I first installed the keyboard however, I duly allowed the software and firmware (icue 3.8.77 and Firmware 3.08) to update and after all the updates were done, I noticed that the device setting option of UK layout had vanished. I though little about it at the time but the keyboard layout I now see in iCUE, doesn't have the 2 keys which aren't lit and I can only assume that this is where the problem occurred.

Edit - A reinstall of the i-cue software reverted the settings back to UK layout and the problem was solved.

Hope this helps anyone with similar issues in the future.

Last edited by netuser247; 08-24-2019 at 08:09 AM. Reason: solved
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