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  #1  
Old 06-13-2017, 08:44 PM
Helios12787 Helios12787 is offline
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Default K95 Platinum - Left CTRL not working

So just got my k95 Plat 2 days ago. Everything has been wonderful until today I went to copy/paste something and the left control key wouldn't work (tried ctrl+v, ctrl+c, ctrl alt delete, everything). The right control key works fine.

Then out of nowhere it worked for a few minutes then back to nothing.

Used a key test I found online and it recognizes it being pressed / responsive even while its not working.

Really hoping I don't just have a bum control key switch but any ideas?
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  #2  
Old 06-13-2017, 09:10 PM
Helios12787 Helios12787 is offline
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Restarted my PC and it worked for a little bit, then just out of nowhere it stopped working again after about 5 minutes. Really at a loss here.


EDIT: When using the cue software to create a macro (since it displays the keystrokes) the control key isn't recognized at all when pressing it.

EDIT 2: Downloaded switch hitter and it doesn't recognize the control key being pressed when it is not functioning, but when it decides to work it shows as being pressed and begins working.

Just seems completely random as it'll work one second and then the next it stops.

EDIT 3: Seems that clearing the onboard storage enables it (don't know if permanent or temporary will report back)

EDIT 4: Resetting the onboard memory does cause the left control key to work temporarily. It varies on amount of time but once it "breaks" it just randomly works here and there until the memory is reset again.

Last edited by Helios12787; 06-14-2017 at 01:00 AM.
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  #3  
Old 07-19-2017, 12:41 PM
Milan91 Milan91 is offline
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i have the same problems....
keyboard 2 days old.
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  #4  
Old 07-20-2017, 07:21 AM
Toasted Toasted is offline
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Test the keyboard on another computer. Does the left control key work fine without "dropping out"?

If it does, Its possible you may be running a background application that has Left Control assigned to an action.
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  #5  
Old 07-20-2017, 02:21 PM
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Comet ☄ Comet ☄ is offline
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Quote:
Downloaded switch hitter and it doesn't recognize the control key being pressed when it is not functioning, but when it decides to work it shows as being pressed and begins working.

Just seems completely random as it'll work one second and then the next it stops.
You are describing the behavior when the keyswitch may have gotten dirt, dust, or grit in it; the "switch hitter" helps determine if physical contact is being made--people usually use compressed air to blow out any grime to help the keyboard switches make more consistent contact.
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  #6  
Old 08-15-2017, 07:07 PM
reccal reccal is offline
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i have the same issues, i buy this keyboard yesterday.
have clue ?
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  #7  
Old 08-17-2017, 09:25 AM
Toasted Toasted is offline
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Try the keyboard on another computer and see if it works fine.
Tried reflashing the firmware?
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  #8  
Old 08-17-2017, 11:48 AM
reccal reccal is offline
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Quote:
Originally Posted by Toasted View Post
Try the keyboard on another computer and see if it works fine.
Tried reflashing the firmware?
i tried on my notebook and the result is same.
reflashing you mean is like force update software ?
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  #9  
Old 08-17-2017, 09:51 PM
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Corsair Nick Corsair Nick is offline
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I would submit a support ticket and request a hard firmware reset and instructions. If this doesn't correct the issue, the Technical Support staff can assist you with an RMA if it's a hardware issue.

http://support.corsair.com/
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  #10  
Old 08-19-2019, 05:06 PM
anupamluv anupamluv is offline
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I am having the same problem ... Just created a new thread here https://forum.corsair.com/forums/sho...d.php?t=189668

Did anybody find a solution to this problem OR only RMA is the final solution.... ?
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